El Pollo Loco

Reviews

• SB

  Surinder Brar

  1 day ago
  1.0
  This place was doing good when it initially opened. But now it’s gone down the drains. I ordered Guacamole Chicken burrito with no chicken. Apparently they took out everything and made it a lettuce and beans burrito. No guacamole in guacamole burrito. The double chicken tostada salad I ordered was missing the sauce that come with this salad. I specifically asked for “salsa roja the spicy red sauce, and they put in the bag the mild tomato salsa. Too many errors on just 1 order of 2 items. Stay away from this gosford location as much as possible you can.
• JB

  Jessica Black

  Mar 2, 2026
  3.0
  It was very dirty. None of them tables were clean, trash all over and nobody in there for them to be busy.
• MT

  Michelae Tiger

  Feb 6, 2026
  1.0
  The manager Ava is very rude , she kept saying my debit card wasn’t working when I just used my debit card to make a purchase at Walmart , so I knew she was lying . So I offered to give her another debit card that I have and she just kept yelling at me to give her my food back and being very rude and impatient. I ask her to wait and just let me give her my other debit card. She is not friendly or nice , of course my other debit card magically worked she couldn’t lie about that one because maybe she didn’t think I had more than one debit card she just didn’t wanna give me my food.
• HH

  Hazem Hawatmeh

  Jan 11, 2026
  1.0
  I ordered 3 avocado chicken burritos, and shortly after eating it, we all got sick and started throwing up! I ended taking my mo. To the emergency room. Don't go there !
• MG

  magic giraffes

  Jan 10, 2026
  1.0
  Typically I go to this location around 3-4ish pm on a Saturday and every time there is an older lady at drive through who always manages to get my order wrong. She never repeats my order back so by the time I’m at the window she’s handing me items I either didn’t ask for and I have tell her what I wanted again. Her response is usually rude and never apologizes or corrects herself. She’s very hostile and I’m never going to this location again because I’m tired of the constant confrontations I have to endure with that lady. Please avoid this location she isn’t the only one I’ve had problems with but she is the worst one with an attitude