Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's commitment to fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Bakersfield,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
Location
Hours
Reviews
4.0
673 reviews
5 stars
356
4 stars
153
3 stars
59
2 stars
36
1 star
69
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with dry, poorly prepared chicken and inconsistent portion sizes.
Customer Service
Service quality varied significantly, with some customers praising friendly staff while others experienced rudeness and mistakes with orders.
Cleanliness
The cleanliness of the dining area received mixed reviews, with some customers noting it was clean while others found it dirty.
Atmosphere
The atmosphere was generally described as pleasant, though some customers mentioned discomfort due to temperature issues.
Pricing
Several reviews indicated that prices were perceived as high relative to portion sizes and food quality.
- JNJoseph NissenSep 27, 20255.0I just loved to Cali from MI. This has been my favorite takeout so far. Far and away. Love it.
- MCMark CarrilloSep 7, 20251.0There were hairs in my food.
- YAYaquiGirl AmericanSep 2, 20255.0A very nice place. My husband loved his chicken meal. I enjoyed my Tostada. The tables could had been cleaner.
- JAJustin AllardAug 28, 20252.0I didn't receive a greeting when I walked in despite someone being at the front register. I had to place my order on a self serve kiosk. When I get my drink I asked for iced tea and apparently they decided not to make any today! The quality of food was typical of El Pollo Loco, which is to say it was good. But the lack of iced tea really makes me not want to ever visit this location again. The dining room was dirty despite having no customers inside.
- FDFrom DropAug 17, 20255.0Great customer service juicy chicken fresh salsa 10/10
Frequently Asked Questions About El Pollo Loco
What are the regular operating hours of El Pollo Loco in Bakersfield, CA?
El Pollo Loco in Bakersfield is open daily from 10:00 AM to 10:00 PM.
Where is El Pollo Loco located in Bakersfield?
El Pollo Loco is located at 5030 Gosford Rd, Bakersfield, CA 93313, US.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services to customers.
Can I place an order for pickup or delivery online?
Yes, you can order online through their official order page at https://order.elpolloloco.com/menu/gosford-rd-pacheco-rd.
What payment methods does El Pollo Loco accept?
They accept American Express, Discover, and Visa cards for payment.
Does El Pollo Loco provide catering services?
Yes, El Pollo Loco offers catering for various events and gatherings.
What is unique about El Pollo Loco's food preparation?
El Pollo Loco uses whole chickens marinated in a special blend of herbs, spices, fruit juices, and garlic, then fire-grilled on open-flame grills to create authentic and fresh Mexican entrees.
Which popular eateries are located near El Pollo Loco?
Nearby you can find dining options like Panda Express, Farmer Boys, Del Taco, and Dave's Hot Chicken for a variety of food choices.
Are there convenient retail and service shops near El Pollo Loco?
Yes, near El Pollo Loco are stores like Verizon Wireless for mobile needs, America's Tire Store for automotive services, and Walgreens for pharmacy and convenience items.
What nearby spots can I visit before or after dining at El Pollo Loco?
You can visit local places like Starbucks for coffee, the Watermark apartments landmark, or enjoy a car wash at Cruz Thru Express Car Wash or Mister Car Wash nearby.