Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Bakersfield,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- Drive-throughAvailable
Location
Hours
Reviews
4.2
1,153 reviews
5 stars
648
4 stars
270
3 stars
111
2 stars
49
1 star
75
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food for its taste, particularly the chicken, though some noted issues with dryness and freshness.
Service Speed
Many reviews highlighted fast service, especially in the drive-thru, although there were complaints about incorrect orders and slow service at times.
Customer Service
Feedback on customer service was mixed; while some staff were described as friendly and helpful, others were reported as rude or unprofessional.
Cleanliness
Several customers mentioned cleanliness issues, including dirty tables and unpleasant odors in the dining area.
Pricing
Customers appreciated the reasonable prices and value for money, though there were complaints about inconsistent pricing practices.
- ENEddie NavarroSep 29, 20253.0The chips weren't fresh but the chicken 🍗 were on point
- YMYannet MendozaSep 6, 20255.0Fast service
- RRRo-bertAug 11, 20254.0The touch screen thing is confusing. This place used to be reasonable
- MCMarco CardenasAug 5, 20255.0the food is really nice. the kind people in the drive thru always give me my order really quick. never have had a problem here 10/5
- JRJose ReyesJul 26, 20253.0Me personally I don't like pollo loco like that but if I'm super hungry I'll eat it.
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Bakersfield?
El Pollo Loco in Bakersfield is open from 10:00 AM to 10:00 PM on Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.
Does El Pollo Loco in Bakersfield offer delivery services?
Yes, El Pollo Loco in Bakersfield offers delivery services for your convenience.
Can I order food from El Pollo Loco in Bakersfield through a mobile app?
Yes, you can order food using the El Pollo Loco app, available at https://apps.apple.com/us/app/el-pollo-loco-loco-rewards/id1138437561.
What type of cuisine does El Pollo Loco in Bakersfield specialize in?
El Pollo Loco specializes in authentic Mexican cuisine, with a focus on fire-grilled chicken and handmade sides like guacamole and salsas.
What payment options are accepted at El Pollo Loco in Bakersfield?
El Pollo Loco accepts American Express, Visa, Discover, and checks as payment options.
Is there a drive-through available at El Pollo Loco in Bakersfield?
Yes, El Pollo Loco in Bakersfield has a drive-through service for easier and quicker orders.
Where is El Pollo Loco located in Bakersfield?
El Pollo Loco is located at 2661 Mt Vernon Ave, Bakersfield, CA 93306, USA.
What coffee shops are near El Pollo Loco in Bakersfield?
There are Starbucks locations nearby El Pollo Loco where you can enjoy a coffee before or after your meal.
Are there other Mexican restaurants close to El Pollo Loco in Bakersfield?
Yes, nearby Mexican dining options include Del Taco and Ajua, offering a variety of Mexican food choices in the area.
What other food options are available near El Pollo Loco in Bakersfield?
Nearby food choices include Panda Express for Chinese cuisine, Cold Stone Creamery for ice cream, and Jack in the Box for fast food burgers.