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El Pollo Loco

4.2
(1161 reviews)

Business Details

2661 Mt Vernon Ave, Bakersfield, CA
93306, United States
(661) 872-5526

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Bakersfield,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • Accepts checksAvailable
  • Drive-throughAvailable

Location

El Pollo Loco
2661 Mt Vernon Ave, Bakersfield, CA
93306, United States

Hours

Reviews

4.2
1,161 reviews
5 stars
653
4 stars
270
3 stars
113
2 stars
49
1 star
76

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers praised the food for being delicious and flavorful, there were complaints about dry chicken and inconsistent quality in recent visits.

Service Issues

Customers reported mixed experiences with service, noting both friendly staff and rude interactions, as well as issues with order accuracy and long wait times.

Cleanliness

Some reviews mentioned cleanliness issues, such as dirty tables and a lack of air conditioning, impacting the dining experience.

Fast Service

Several customers appreciated the quick service, especially in the drive-thru, although some experienced delays with their orders.
  • WM
    William Montoya
    Feb 17, 2026
    1.0
    Chicken, it's a hit-and-miss sometimes it's good sometimes it's dry, hard sometimes it's soft and good. I don't know if they're cooking too much or too little. I don't know, but paying $50 for hard chicken is hard.
  • SE
    Sonya Edmonds
    Feb 8, 2026
    5.0
    Awesome experience
  • RM
    rebecca murphy
    Dec 22, 2025
    3.0
    I always enjoyed the taco El carbon combo at least once a week but the last 2 times my tacos were nothing but fat and gristle. It seemed like the chicken was just leftover junk from the Grill. The tacos in the past were nice pieces of chicken but not the last 2x. Not sure I'll try it again
  • CL
    Cesar Lopez
    Nov 30, 2025
    5.0
    Excelente servicio
  • EN
    Eddie Navarro
    Sep 29, 2025
    3.0
    The chips weren't fresh but the chicken 🍗 were on point

Frequently Asked Questions About El Pollo Loco

What are the operating hours of El Pollo Loco in Bakersfield?

El Pollo Loco in Bakersfield is open from 10:00 AM to 10:00 PM on Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.

Does El Pollo Loco in Bakersfield offer delivery services?

Yes, El Pollo Loco in Bakersfield offers delivery services for your convenience.

Brand Certified Facts from El Pollo Loco

El Pollo Loco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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