Dutch Bros Coffee

4.4
817 reviews

About

Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Dutch Bros Coffee
1517 Columbus St, Bakersfield, CA
93305, United States

Hours

Reviews

4.4
817 reviews
5 stars
623
4 stars
73
3 stars
38
2 stars
29
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise the friendly and helpful staff, others report rude behavior and poor service.

Drink Quality

Many customers enjoy the drinks, but there are consistent complaints about order accuracy and inconsistency in drink quality.

Wait Times

Customers frequently mention long wait times, especially during busy hours, with some expressing frustration over slow service.

Cleanliness and Safety

There are serious concerns regarding cleanliness and food safety, with reports of unsanitary practices observed by staff.

Atmosphere

The atmosphere is generally described as fun and friendly, contributing positively to the overall experience despite service issues.
  • MM
    Michelle
    Nov 3, 2025
    1.0
    I ordered a strawberry green tea extra sweet with coconut milk and it was watered down. It did not taste like coconut or strawberry at all. This is the second time they get my drink wrong. I have went to other Dutch bros and never had this issue.
  • AR
    Alicia Resma
    Oct 20, 2025
    1.0
    Horrible experience EVER!…Very bad customer service….Won’t be going to this one ever again
  • CC
    Cherry
    Oct 6, 2025
    3.0
    Too sweet caramel based drink. Build own drink peach pomegranate was so-so. 2 lane Drive thru managed by 1 person at the time of visit. Wait time can be improved.
  • AA
    Aye_ItsRCK
    Sep 28, 2025
    5.0
    S/O to Diego i appreciate the customer service does a great job here i appreciate the sticker bro came through !!! :)
  • MM
    maira
    Sep 18, 2025
    1.0
    This place does not deserve a single star. I had one of the most disturbing and unacceptable experiences I have ever encountered at this Dutch Bros location. After placing my order, I witnessed not one, not two, but three employees — including the manager on duty — drinking directly from my cup before attempting to pass it off to me as if nothing had happened. This is not just careless, it is a blatant violation of basic food safety and sanitation standards. For employees, especially management, to engage in this kind of behavior shows a complete disregard for customer health and trust. In a time when customers expect and deserve strict hygiene practices in food service, what I experienced was both shocking and deeply disappointing. I refused the drink and will not be returning to this location. I strongly urge corporate leadership to investigate this matter, as it reflects poorly not only on this store but on the Dutch Bros brand as a whole. Customers should never have to worry about whether their drink has been contaminated by the very people preparing it.

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!