Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
513 reviews
5 stars
353
4 stars
67
3 stars
31
2 stars
26
1 star
36
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20-30 minutes, which detracted from their overall experience.
Customer Service
While many reviews praised the friendliness and helpfulness of the staff, there were also complaints about rude behavior and poor handling of orders.
Drink Quality
The quality of drinks received mixed reviews; some customers enjoyed their beverages, while others reported incorrect orders and inconsistent taste.
Location Issues
The location often faced criticism for being understaffed and disorganized, leading to delays and customer dissatisfaction.
Overall Experience
Despite some negative experiences, many customers expressed loyalty to Dutch Bros, citing the positive atmosphere and good drinks as reasons to return.
- JCJessica Chavez5 days ago1.0The service here is the worst! Long wait times even if you order ahead be prepared to wait while all the cars in that line move faster than all the workers in the place together! Sitting around chit chatting , my order was for a medium protein latte and I waited over 20 minutes when the order stated it was ready on my screen. Multiple people were there before me waiting for their orders, all while the line of cars moved. If this is the case update my app , don’t tell me it’s ready when it’s not and make me wait over 20 minutes just to say we are too busy! I understand it’s difficult to move orders but the communication is horrible! Best part they won’t cancel the order! They tell you to call customer care to get help, I won’t be back to this location, the wait and customer service is a 0, not only that be prepared to wait in line for over 40 minutes for 1 drink!
- BKBunny KayeNov 5, 20255.0I would like to say thank you to your employees on Panama ln. This morning's (11/05/25) staff was absolutely amazing and awesome. They helped made our rough morning so much nicer!!! Thank you for that!!! This particular employee is always amazing and we love him!!! Idk his name 😭 but him and the manager are always amazing thank you for always making our treat days amazing!!!
- EGErick GarciaOct 8, 20255.0I'll never have back to Starbucks these people are my family now lol
- DGDeborah GarciaOct 6, 20255.0They are Soo nice here. Way better then Starbucks service
- EDEric diazOct 5, 20255.0Great coffee but a 25+ minute wait is brutal! To their credit it was very busy when we went.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the main business hours of Dutch Bros Coffee at 2915 Panama Ln, Bakersfield?
Dutch Bros Coffee at 2915 Panama Ln in Bakersfield is open from 5:00 AM to 10:00 PM on weekdays and Sunday, and until 11:00 PM on Fridays and Saturdays.
What types of drinks can I find at Dutch Bros Coffee?
Dutch Bros offers killer coffees, epic drinks including lattes, espresso, frozen coffee, cold brew, smoothies, teas, and energy drinks like the Dutch Bros Rebel.
Does Dutch Bros Coffee offer any sugar-free flavor options?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Can I get a caffeine-free drink at Dutch Bros?
Yes, they offer decaffeinated espresso options and caffeine-free drinks like Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
How can I earn points with Dutch Bros Coffee?
You earn 3 points for each dollar spent at Dutch Bros, with no limit on points accumulation. Provide your phone number if you forget your phone to earn points.
Does Dutch Bros Coffee have a drive-thru or offer curbside pickup?
Dutch Bros Coffee has a drive-thru and offers curbside pickup, but delivery is not provided by Dutch Bros itself.
What payment methods are accepted at Dutch Bros Coffee?
They accept cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal, but personal checks acceptance varies by location.
Are there any nearby places to visit before or after enjoying Dutch Bros Coffee at Panama Ln?
Yes, nearby you can visit Gong cha for bubble tea, try Tacos y mariscos michoacan for Mexican food, or stop by the local gas stations such as BP and ARCO for convenience.
Is there a convenient place near Dutch Bros Coffee to get a car wash or automotive service while you grab your drink?
Yes, Mister Car Wash and Cruz Thru Express auto detailing services are nearby, letting you multitask while enjoying your Dutch Bros beverage.
Can I celebrate my birthday with a free drink at Dutch Bros Coffee?
Yes, if you download the Dutch Bros app, you receive a free drink reward on your birthday. Let your broista know if you don’t have the app!