Dave & Buster's Bakersfield

Reviews

• DD

  Dead Dove

  2 days ago
  5.0
  Had a great time with my family. My family and I were taken care of by Michelle and Ducky, I will definitely be coming back for the amazing atmosphere and great customer service.
• AF

  Alicia Ferrell

  2 days ago
  4.0
  We met up with a group of friends after an event. We didn't eat but got the play pass. $35/person with other options available. Everything was clean, in working order, and very orderly.
• LC

  La Chulis

  Jan 1, 2026
  2.0
  We were there on a Monday night football day and Service was bad bad bad! Our waiter was Super slow and had to wait about 20/30 minutes to get our drinks everytime we ordered one 🙄. When our food arrived wing weren't that good and not all the way cooked, asked for ranch like 3/4 times n when finally got it niece was almost done (about 30 min or so) with her fries and didn't want to eat her pizza no more!! We will probably never come back again. Also they wouldn't take our dirty cups as we were done with our drinks we pilled them up because our table was really full!!!
• DD

  David

  Dec 15, 2025
  1.0
  - My 3rd time here. Everything was good till the other day. - They didnt wash a cup well, my wife drank 80% of it and noticed nasty leftovers on the inside of the cup, I made a simple calm compliant. - They then had 6 security personnel to escort us out. Got mad we didn't head right to the door and leave right away. I told them we're waiting on our kids. - Made it seem like we were criminals lol. Unnecessary... - Not a refund, not even a simple apology about the incompetence to clean. Asked if she wanted another. Why would she want another when things are clearly not washed properly. - that manager def needs better training on customer service. - be aware of your plates/cups/utensil. Might have leftovers from previous customers. - will not be back, good luck.
• NC

  Nathaly Castellon-Somoza

  Dec 14, 2025
  1.0
  Very disappointed with this place. I visited this past weekend with my husband and children, and we ended up being escorted out by four security guards and the manager simply for making a complaint. When we arrived, our children went to play while my husband and I sat at the bar to have a drink. Right away, I noticed the bar counter hadn’t been wiped down and still had leftover limes from a previous customer. It wasn’t a big deal at first, as I assumed it would be cleaned once we were served. Unfortunately, that never happened. The bartender took our order and removed the limes but didn’t clean the counter. We also were not asked for ID. About halfway through my drink, my husband noticed dark stains stuck to the inside of my beer glass, which was very off-putting. He brought this to the manager’s attention. Instead of taking the concern seriously, the manager became defensive and said it was “just leftover Tajín from a previous drink,” which was unacceptable. I kindly asked for refund, he then offered another drink, but the situation had already made us uncomfortable. We left the bar to look for the children in the play area. As we were walking, we noticed four security guards and the manager following behind us and asking us to leave the premises, treating us as though we were criminals causing a disturbance. What should have been a simple cleanliness concern escalated unnecessarily. No apology , no refund. We felt harassed and discriminated against by the way we were treated. Overall, the lack of hygiene, professionalism, and customer service made this a very unpleasant experience.

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