Several reviews highlighted rude or unhelpful staff, with specific incidents of poor service and attitude noted.
Food Quality
Customers expressed mixed feelings about food quality, with some praising the taste while others reported inconsistencies and issues with preparation.
Pricing
Many customers found the prices to be high relative to the portion sizes and quality of food, with complaints about additional charges for items like drink refills.
Menu Variety
The addition of new menu items like wings was appreciated, but some customers felt the changes negatively impacted the quality of existing offerings.
JG
Jayla Garcia
Dec 22, 2025
2.0
Very rude charged me for 2 ranches & didn’t receive them. When confronted about the ranch they said they did put it in the bag then switched and said well idk if I did and then asked me for the recite with attitude food was dry hardly any veggies got charged for jalapeños and they literally only put three small pieces like not even worth the hype
IA
Isabella A,L
Sep 21, 2025
1.0
The lady didn’t gave me catchup when I asked her name started with the latter F she was so rude
MM
Melissa
Aug 26, 2025
1.0
I always love going there but honestly there’s this one girl cook that’s there , she was there on 8-26-25 about 5:30-6pm…that I hate her making our sandwiches ! Every time we go she hardly puts any chicken on your sandwich . We got the big sandwich to share paid a little over $15 for the sandwich and she hardly put any chicken !!! We were eating mainly sauce , cheese, bread and mayo ! I hope she don’t do our sandwiches anymore ! If she’s there when we go I’ll be asking for the guy cook because he makes your sandwich good and gives what you pay for. We feel robbed for our money
MB
matt brown
Aug 13, 2025
4.0
Original philly cheesesteak is good, price has went up though.
IC
Isaac C
Feb 3, 2022
5.0
I got the basic Philly everything was really good cheese nice and melted foood was hot good fries, lemonade was average though
Frequently Asked Questions About Charleys Cheesesteaks
What are the pickup hours for Charleys Cheesesteaks?
Pickup is available Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Is Charleys Cheesesteaks open for delivery?
No, Charleys Cheesesteaks is closed for delivery service every day of the week.
Does Charleys Cheesesteaks have drive-through service?
No, drive-through service is not available at Charleys Cheesesteaks.
Are takeout orders available at Charleys Cheesesteaks?
Takeout is not available at Charleys Cheesesteaks; they only offer pickup service.
What is the physical address of Charleys Cheesesteaks?
Charleys Cheesesteaks is located at 2701 Ming Ave., FC #0005, Bakersfield, CA 93304, USA.
What payment methods are accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa.
Where can I find Charleys Cheesesteaks in Bakersfield?
Charleys Cheesesteaks is located in the Valley Plaza Shopping Center in Bakersfield.
Can I visit nearby shops like Hot Topic or Lids when I go to Charleys Cheesesteaks?
Yes, Hot Topic and Lids are nearby stores in the Valley Plaza Shopping Center, making it convenient to shop for clothing and hats before or after dining at Charleys Cheesesteaks.
Is there a food court near Charleys Cheesesteaks where I can find other dining options?
Yes, the Oasis Food Court at Valley Plaza and the Valley Plaza Food Court are nearby, offering various restaurant choices to complement your visit to Charleys Cheesesteaks.
Are there beauty and wellness stores near Charleys Cheesesteaks?
Yes, SEVA Beauty spa and the Relax Zone massage therapy center are close by if you want to enjoy some relaxation or beauty treatments along with your visit.