Service Issues
Customers frequently reported slow service, rude staff, and incorrect orders, leading to dissatisfaction.
Cleanliness
The restaurant was often noted for being clean and well-stocked, contributing positively to the dining experience.
Food Quality
While some customers enjoyed the food, there were complaints about portion sizes, cold items, and incorrect orders.
Ordering Experience
The shift to kiosk ordering was met with mixed feelings; some appreciated the efficiency while others missed traditional cashiers.