McDonald's

3.9
1366 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
980 E Alosta Ave, Azusa, CA
91702, United States

Hours

Reviews

3.9
1,366 reviews
5 stars
624
4 stars
296
3 stars
215
2 stars
86
1 star
145

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unprofessional behavior.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and delays in receiving their food.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and bathrooms.

Food Quality

Feedback indicated inconsistent food quality, with some items being fresh and hot while others were stale or poorly prepared.

Drive-Thru Experience

Customers frequently complained about long wait times and poor service at the drive-thru, with some stating they were ignored or skipped.
  • AB
    Anacani Briseño
    Nov 5, 2025
    4.0
    Food is typically better in the morning and early afternoon.
  • RM
    Rene Martinez
    Oct 27, 2025
    2.0
    I when 2 days in a row and both days they forgot something even if you asking for, then the guys working there nothing of maners, some times in the phone some times talking with other coworker they don't even care if they have the customer on the window..😡
  • JL
    John L
    Oct 20, 2025
    2.0
    What the hell happened to the $1 drinks & $2 McCafe drinks isn't mcd supposed to be the cheapest
  • RR
    Robert
    Sep 27, 2025
    5.0
    Love McDonald's coffee, the food is good also
  • AL
    Amos Lee
    Sep 23, 2025
    5.0
    I went through the drive thru tonight after an especially trying day with the intention of using a coupon. Somehow the bill ended up being more than I anticipated and I was too exhausted to even try to figure out how. The young lady who was in charge walks to the window to explain and must have sensed i was already having a terrible day even though I was being pleasant. For her sake I'll just say she was that little bit of light I needed tonight and a reminder that there are still good people in this world. They just may be wearing McDonald's uniforms instead of capes! Thank you (I'm sorry I was so taken aback I failed to get your name. I apologize) You don't know how much your kindness tonight meant to me!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 980 E Alosta Ave, Azusa?

McDonald's at this location is open 24 hours a day, seven days a week.

Does this McDonald's location offer delivery service?

Yes, McDonald's offers delivery service 24/7 through their online platform.