Chipotle Mexican Grill

3.8
410 reviews
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Business Details

860 E Alosta Ave, Azusa, CA
91702, United States
(626) 969-8274
https://www.chipotle.com
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About

Fast Food RestaurantMexican Restaurant
Chipotle Azusa is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
860 E Alosta Ave, Azusa, CA
91702, United States

Hours

Reviews

3.8
410 reviews
5 stars
184
4 stars
102
3 stars
49
2 stars
19
1 star
56

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues such as undercooked rice, burnt vegetables, and small portion sizes.

Service Issues

Many reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and food service areas.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.

Value Concerns

Customers expressed dissatisfaction with portion sizes relative to prices, feeling that they were not getting good value for their money.
  • RC
    Robert C
    Nov 11, 2025
    1.0
    They take forever to ring me up, and the one of there employees came outta of the back to ring another employee up. this place clearly has invested anything into training their staff
  • LK
    Leung Kyle
    Aug 26, 2025
    1.0
    Please bring back my honey chicken 😭🍗
  • CV
    Christian Vega
    Aug 9, 2025
    1.0
    Would have loved to enjoy the guac with my meal but it was unbeatable. Usually it is smashed, nonetheless this avocado wasn’t even ripe as it was very hard to even chew. I haven’t never gotten a chunk like this before and I am honestly really disappointed.
  • JL
    Joseph Lopez
    Jan 2, 2023
    5.0
    I visit this chipotle frequently and the staff is always super nice, probably some of the nicest staff I’ve ever encountered. Only complaint about this place is sometimes the chips can be pretty stale. But other then that this place is amazing!
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Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours for Chipotle Mexican Grill in Azusa?

Chipotle Azusa is open daily from 10:30 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Azusa?

It is located at 860 E Alosta Ave, Azusa, CA 91702, near Azusa Pacific University, Ross, Jamba Juice, Fresh & Easy, and Applebee's.