Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Atwater Subway® Restaurant at 2810 Shaffer Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted consistently poor customer service, particularly from a specific employee, Jaz, who was described as rude and confrontational.
Food Quality
While many customers praised the quality of the sandwiches, there were complaints about incorrect orders and lack of proper preparation, such as sandwiches not being toasted.
Pricing and Coupons
Customers expressed dissatisfaction with high prices and the refusal to accept coupons, which they felt was misleading and unfair.
Staff Attitude
Several reviews noted unprofessional behavior from staff, including being rushed and receiving negative attitudes during interactions.
Cleanliness
The restaurant was generally reported as clean, but some customers mentioned issues with staff cleanliness and organization.
LM
Lupita Madrigal
Jan 3, 2026
1.0
Today, the host #PXR2KRKMWVTWRT25 was horrible during the evening shift. I accidentally asked for the wrong subway due to not being my order but for someone else, when I asked if she could add extras, she gave me attitude and said that she couldn’t and if I wanted to do add ons it was going to cost me 3 times more, so it was better to get another subway. I asked again if she could just add what I wanted to the subways she said that I had seen her doing the sandwich and didn’t say anything so she couldn’t add any more items. I insisted to have her add the extras and she kept telling me with an attitude that the subway was wrapped and it was going to cost me 3 times more expensive! I told her I was going to give her a bad review and she said to do it. This is not the first time she gives attitude to customers. I want to go in and get my subway without feeling tense because she’s there with an attitude. Subway is well known and deserves to have better host not her.
YE
Yobany Esquibel
Nov 29, 2025
5.0
Great subway, employees were very nice and friendly.
MJ
Mika Jimenez
Nov 26, 2025
1.0
We arrived at this location about 30 minutes before closing and were told they would not serve us because they were already closing up and cleaning. Having worked in the service industry myself, we never started shutting down while customers were still within posted hours. If the doors are open, guests should be served. The owner may want to reevaluate staff training and expectations, because this reflects poorly on the business and its customer experience.
SR
Sukh R
Nov 6, 2025
1.0
Worst subway restaurant ever ordered at! Do not order here! I was ordering online and by mistake I ordered at this location . As soon as I figured it went to this location I called the store and confirmed to please cancel the order and refund back the money and they cancelled the order. It’s been a month and I even reached out to the subway for my money back but the owner refuse to refund, and stopped responding online. Subway customer service is awful as well!!
Do not go to this store!
IB
I am a worm but
Oct 13, 2025
1.0
I can tell an employee there named Jas has not been told off yet on how she needs to behave better towards the customers. From what I've read and seen myself, she's always hiding in the back and almost never helping the rest of the employees even when there's a big line, has a horrible attitude towards customers, and seems to only want things to go her way. Come to find out that not only is she the manager, but related to the owner of that store! No wonder she keeps getting away with her bad behavior!! There's also two I've seen with short stature that wear glasses that behave the same way, tho I don't know if they're all related...