Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables, floors, and bathrooms.
Order Accuracy
Many reviews highlighted issues with order accuracy, including missing items and incorrect food.
Food Quality
Customers noted inconsistent food quality, with complaints about cold or improperly prepared items.
Customer Experience
Overall, the customer experience was negatively impacted by understaffing and lack of management oversight.
JB
Jonathan Banuelos
Nov 9, 2025
1.0
They will park you %99 of the time if you go through the "drive through"
NM
Nelina Miranda
Nov 8, 2025
1.0
I was absolutely appalled by trying to take my daughter to the Playhouse McDonald’s located in Atwater, first I use the kiosk. It didn’t print out my receipt so we waited 20 minutes until I had to ask for help at the cash register. A manager helped me. I simply asked why they wouldn’t have somebody up here upfront she stated she didn’t know and completely ignored me and was like can I just take your order?You wouldn’t believe the confuse meant I had. How can she be a manager not managing her team. mind you they were pushing out DoorDash order, and every single person sitting at their table was sitting with the receipt waiting then we enter the Playhouse. There’s a mess everywhere wet spots everywhere not a single slip sign was insight. Unfortunately, I had to go back to the register to ask for something that was missing another 15 minutes of waiting for someone to even acknowledge me or the other five people waiting.
TB
Trisha Brooks
Nov 2, 2025
1.0
Don't come here if you want something quick. They really took over 30 mins to make some damn happy meals
NC
Natasha Ceja Cameron
Nov 1, 2025
5.0
I have been ordering my breakfast here before going to work and must I says is always been fresh and no wait ! Thankyou fir making my morning easier ! ALSO GREAT CUSTOMER SERVICE!! I COME AROUND 730/740AM
DC
Dayanara Chavez
Oct 26, 2025
1.0
I don’t understand why hours for breakfast are put out if employees aren’t going to respect them. Made a mobile order around 10:15am got there just in time to pick up before breakfast was over just to get told breakfast was stopped at 10:25. 5 minutes before breakfast is actually over. In that case why is breakfast still displayed on the mobile app if we aren’t going to receive what we paid for & made the drive out for.😐