Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Artesia,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.0
875 reviews
5 stars
478
4 stars
183
3 stars
88
2 stars
31
1 star
95
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported mixed experiences with food quality, with some praising freshness and flavor, while others complained about overcooked or poorly prepared items.
Service Issues
There were numerous complaints about poor service, including rude staff, incorrect orders, and long wait times, particularly in the drive-thru.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
Staff Friendliness
While some customers highlighted friendly and helpful staff, others reported negative interactions, indicating inconsistency in service quality.
Pricing Concerns
Customers expressed dissatisfaction with pricing, citing high costs and feeling that portion sizes did not match the price.
- DMDavid MatuskaNov 6, 20251.0They messed up a BRC burrito. How can you manage to mess up something so simple?!
- OOokkoskeSep 4, 20255.0Love this place. The chain hasn't quite reached my area yet so it's a treat to eat there when I get a chance.
- RORosa OrtizAug 29, 20255.0Always good
- MTMaritza TovarAug 16, 20253.0El lugar muy oscuro,empleadas poco amables
- EGeduardo gomezAug 6, 20255.0That’s awesome! El Pollo Loco really does have an impressive history. Founded in 1975 in Guasave, Sinaloa, Mexico, by Juan Francisco Ochoa, the brand quickly gained popularity thanks to its signature flame-grilled marinated chicken—a technique that set it apart from other fast-food chains. What’s even more impressive is how it expanded into the U.S. (starting in 1980 in Los Angeles) and grew into a major player in the fast-casual Mexican food scene. The fact that they still focus on fresh ingredients, real fire-grilling, and bold flavors after all these years speaks volumes about their commitment to quality.
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Artesia, CA?
El Pollo Loco is open daily from 10:00 AM to 10:00 PM.
Does El Pollo Loco in Artesia offer delivery services?
Yes, El Pollo Loco offers delivery service in the Artesia area.
Where is El Pollo Loco located in Artesia, CA?
El Pollo Loco is located at 16707 Pioneer Blvd, Artesia, CA 90701.
What payment options does El Pollo Loco accept?
El Pollo Loco accepts American Express, Check, Discover, and Visa as payment methods.
Does El Pollo Loco have a drive-thru at the Artesia location?
Yes, the Artesia El Pollo Loco location has a drive-thru service.
How can I order food from El Pollo Loco in Artesia online?
You can order online at https://order.elpolloloco.com/menu/pioneer-blvd-168th-st or through the El Pollo Loco app available on the Apple Store.
What is the specialty of El Pollo Loco's food?
El Pollo Loco specializes in fire-grilled, marinated whole chickens made with fresh, authentic ingredients and handmade salsas and guacamole.
Are there any hotels near El Pollo Loco in Artesia for visitors?
Yes, nearby hotels include The Excelsior Hotel, Quality Inn & Suites, Travelodge, Studio 6 Artesia, and Motel 6, which visitors can consider for accommodations.
What gas stations are close to El Pollo Loco in Artesia?
Nearby gas stations include Sinclair Gas Station, Chevron Station Artesia, ARCO, and 76, convenient for refueling before or after your meal.
Are there any automotive repair centers near El Pollo Loco in Artesia?
Yes, there are several automotive repair centers nearby such as Cerritos Auto Repair Center, Woody's Muffler, Artesia Transmissions, Daming Auto Repair, and Star Auto Center for vehicle service needs.