Panera Bread

3.6
601 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Arroyo Grande is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1390 West Branch Street, Arroyo Grande, CA
93420, United States

Hours

Reviews

3.6
601 reviews
5 stars
237
4 stars
124
3 stars
77
2 stars
60
1 star
103

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, unhelpful staff, and incorrect orders.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables, overflowing trash, and unclean restrooms.

Food Quality

Feedback on food quality was mixed; while some enjoyed their meals, others complained about stale items, small portions, and incorrect orders.

Staff Friendliness

Some customers praised individual staff members for their friendliness and helpfulness, but this was inconsistent across reviews.

Location Condition

The restaurant was described as outdated and in need of maintenance, with reports of broken equipment and a generally rundown appearance.
  • GQ
    Glen Quiring
    2 days ago
    3.0
    Nice orderly and clean dining room. Pastries were good - coffee was cold.
  • RS
    Reyna Soto
    5 days ago
    5.0
    I had such a great experience at the Arraya Grande Panera Bread, and I especially want to give a big shout-out to Damian for his outstanding customer service. From the moment I walked in, Damian greeted me warmly and made the whole ordering process easy and enjoyable. I was picking up pastries and bagels for my co-workers and took a little time deciding what I wanted — and he was incredibly patient and helpful. He walked me through the different pastry options, explained the bagel bundles, and showed me everything that was available so I could make the best choice. When it came time to pack everything up, Damian went above and beyond. He carefully packaged the items, individualized them into boxes, and arranged everything so it looked really nice and professional. You could tell he genuinely cared about making the order perfect. I also ordered coffee and a sandwich, and the team working that section was just as great — super quick, efficient, and friendly. My order was called out promptly, everything was correct, and I was in and out in no time. Overall, the entire staff was working smoothly and efficiently, and the experience was excellent from start to finish. But Damian truly stood out — he’s a fantastic employee and a real asset to this store. Thank you to him and the whole team for such a positive visit. I’ll definitely be back!
  • DG
    Don Greer
    Dec 3, 2025
    1.0
    Went in. No one acknowledged our effort to place an order. Tried using kiosk but could not work it. Verbally asked for assistance. Glared at by employee and ignored. We left.
  • CC
    Citlalli Camacho
    Nov 17, 2025
    1.0
    I was just there today and it literally took me more than 45 minutes to get my mobil order food, and to top it off, I was given the wrong order! This is very frustrating and unacceptable!! I don’t make this type of posts but this is not the first time that something similar has happened to me at this location :( very disappointed. The cashier was nice though.
  • DH
    Don H.
    Nov 11, 2025
    2.0
    Dropped in on Veterans Day, excited for the free coffee and pastry special for vets. Asked the counter guy, and after some back-and-forth with a manager, they kinda sorta applied a discount-my bagel, cream cheese, coffee, and pastry went from thirteen bucks to ten. But nationally, that coffee and pastry should've been straight-up free. Grabbed my stuff, and surprise-no pastry in the bag. Place was dead empty, service felt half-asleep. Disappointing for a veteran just wanting a simple thank-you bite. Two stars, tops-Panera, step it up.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Arroyo Grande accept reservations?

Panera Bread in Arroyo Grande does not accept reservations.

What are the opening hours for Panera Bread Arroyo Grande?

Panera Bread Arroyo Grande is open from 7:00 AM to 8:00 PM Monday through Friday, and from 8:00 AM to 8:00 PM on weekends.