Chipotle Arroyo Grande is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported inconsistent food quality, with issues such as cold or undercooked chicken, stale chips, and poor seasoning.
Service Issues
Many reviews highlighted slow service, long wait times, and frequent order mistakes, particularly with online orders.
Cleanliness
Several customers noted cleanliness issues, including dirty tables and food preparation areas, which detracted from their dining experience.
Staff Performance
While some reviews praised friendly and helpful staff, others mentioned that employees appeared stressed and overwhelmed, impacting service quality.
Ingredient Availability
Multiple customers expressed frustration over the restaurant frequently running out of key ingredients, affecting their meal choices.
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Flo Bradley
Dec 28, 2025
5.0
I work out of town and got back this holiday season. Went in for a healthy bowl, Chicken beans salsa, lots of lettuce so fresh and green. As i was paying great guy Cameryn says..dont I know you? It was my young neighbor from Robin circle..where i had seen him play hoops. What a wonderful experience and great meal!! Happy holiday wishes.
JG
Justin Garrison
Dec 18, 2025
1.0
Chipotle has become a complete rip-off. They skimp badly on the meat, so you’re basically paying $14 for rice and beans. On top of that, the food is insanely salty—I couldn’t even finish it. Portions are inconsistent, quality is down, and the value just isn’t there anymore. Save your money and eat somewhere else.
MS
Meghan Schmeiser
Nov 26, 2025
5.0
Ian was great and the food was AMAZING - great job to the whole team!
CF
Cristtel Fred
Nov 8, 2025
1.0
I wont buy this especially the burrito bowl. That has some much spices in it. It doesn't taste like the real mexican food. I don't recommend this at all.
AG
Angeles Gonzalez
Oct 16, 2025
1.0
Do not order on doordash around 6-8pm, whoever is preparing food for picks ups literally does not care, you guys are going to end up with a lawsuit eventually for an allergic reaction because this worker does not care what they are putting in the burritos or bowls as long as the order makes it out the door.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Arroyo Grande?
Chipotle Mexican Grill in Arroyo Grande is open every day from 10:30 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Arroyo Grande?
It is located at 1229 E Grand Ave, Arroyo Grande, CA 93420, USA.
Does Chipotle Mexican Grill in Arroyo Grande offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I place an online order for Chipotle in Arroyo Grande?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available in the App Store.
What types of food does Chipotle Mexican Grill serve?
Chipotle serves customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What health and sourcing principles does Chipotle Mexican Grill follow?
Chipotle prioritizes using 53 real ingredients sourced from farms that follow humane and sustainable practices, reflecting their 'Food with Integrity' principles.
Is Chipotle Mexican Grill in Arroyo Grande welcoming to the LGBTQ community?
Yes, the location is welcoming to LGBTQ customers.
What nearby dining options are close to Chipotle in Arroyo Grande?
Nearby dining options include Menchie's Frozen Yogurt, Five Guys, Domino's Pizza, and Arroyo Grande Bakery, which you can try before or after your Chipotle visit.
Are there nearby coffee shops near Chipotle Mexican Grill in Arroyo Grande?
Yes, there is a Starbucks coffee shop near Chipotle, convenient for grabbing coffee before or after your meal.
What other services can customers access near Chipotle in Arroyo Grande?
Nearby services include financial institutions like U.S. Bank and Chase Bank, healthcare at Community Health Center Immediate Care, and beauty salons like Private Beach Salon and Indie Salon, providing convenience for appointments or errands around your Chipotle visit.