Chipotle Mexican Grill

3.9
455 reviews
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About

Mexican Restaurant
Chipotle Arroyo Grande is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1229 E Grand Ave, Arroyo Grande, CA
93420, United States

Hours

Reviews

3.9
455 reviews
5 stars
218
4 stars
104
3 stars
52
2 stars
16
1 star
65

What are people saying?

AI-generated from recent customer reviews

Food Quality

Inconsistent food quality reported, with issues like undercooked chicken, stale chips, and low protein portions.

Customer Service

Mixed reviews on customer service; some praised the staff for being friendly and accommodating, while others reported rude behavior and poor management.

Cleanliness

Multiple complaints about cleanliness, including dirty tables and unkempt food stations.

Order Accuracy

Frequent issues with order accuracy, especially with online orders, leading to customer frustration.

Staffing Issues

Reports of being understaffed, leading to long wait times and stressed employees.
  • CF
    Cristtel Fred
    Nov 8, 2025
    1.0
    I wont buy this especially the burrito bowl. That has some much spices in it. It doesn't taste like the real mexican food. I don't recommend this at all.
  • AG
    Angeles Gonzalez
    Oct 16, 2025
    1.0
    Do not order on doordash around 6-8pm, whoever is preparing food for picks ups literally does not care, you guys are going to end up with a lawsuit eventually for an allergic reaction because this worker does not care what they are putting in the burritos or bowls as long as the order makes it out the door.
  • MS
    Marlon Salazar
    Oct 6, 2025
    3.0
    Their choice of protein suffers in presentation. Other than the chicken tray, everything else was either low or overcooked. No fajitas at all. Dirty tables. Chips were under cooked, not crispy.
  • TB
    Tanmay Bhatt
    Oct 3, 2025
    4.0
    Awesome staff, great food, nice music. Very good experience. One complaint: Restroom while clean was smelling funky!
  • PL
    Pelo Loco
    Oct 3, 2025
    1.0
    Went there yesterday and the workers looked so stressed and overworked, with a line out the door and very few workers to keep up with the pace. I was waiting for an online order for an hour, and there was just one girl preparing the mountain of online orders. I truly feel bad for everyone working there and I hope management gets it together. Additionally all of the tables were dirty and so was the floor, since the workers were so busy trying to get food out that they couldn't clean up. The Agua fresca dispensers were also empty, and the bathroom was disgusting. I would give my experience 0 stars here if I could, and I wish the best for the poor workers who have to endure those conditions.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Arroyo Grande?

Chipotle Mexican Grill in Arroyo Grande is open every day from 10:30 AM to 10:00 PM.

Where is Chipotle Mexican Grill located in Arroyo Grande?

It is located at 1229 E Grand Ave, Arroyo Grande, CA 93420, USA.