McDonald's

3.2
1014 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4901 Valley West Blvd, Arcata, CA
95521, United States

Hours

Reviews

3.2
1,014 reviews
5 stars
254
4 stars
192
3 stars
240
2 stars
130
1 star
198

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and apathetic service, with long wait times and incorrect orders.

Food Quality

Several reviews mentioned cold, soggy, or poorly prepared food, including raw meat and stale buns.

Customer Experience

Many customers expressed frustration with the management's dismissive attitude and lack of accountability for mistakes.

Cleanliness

The restaurant's cleanliness was frequently criticized, with reports of messy conditions and locked bathrooms.

Mixed Reviews

While some customers had positive experiences with friendly staff and good food, these were overshadowed by negative feedback.
  • AS
    Autumn Strohmeier
    3 days ago
    1.0
    Drive thru takes 6 months to get your order made regardless of what it is or the time of day. They let the other lanes cut you instead of going in order
  • KP
    Kerry Palm
    Nov 12, 2025
    3.0
    I haven't had good luck at the arcata at McDonald's
  • KC
    Karly Collins-bastani
    Nov 7, 2025
    5.0
    Drive thru excellant customer setvice
  • LC
    Lora Canzoneri
    Oct 20, 2025
    1.0
    Terrible service. Apathetic, rude employees. Had to wait forever for my change. Didn’t honor an advertised sandwich special.Couldn’t care less if they lose customers. Will never go there again. I have no idea how they stay in business.
  • MR
    MARCUS ROTH
    Oct 18, 2025
    1.0
    This business truly earns its bad reviews. After being asked repeatedly to use their app, I finally gave in. The app clearly stated I’d receive a free breakfast sandwich with no purchase necessary. When I got to the window, the cashier said I had to buy something. I showed her where it said “no purchase necessary,” and she brought it to the manager. The male manager still refused to honor it. Hard to believe they’d rather lose a long-time customer over a single breakfast sandwich. Good riddance.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 4901 Valley West Blvd, Arcata, CA?

McDonald's is open daily from 6:00 AM to 11:00 PM.

What are the delivery hours for this McDonald's location?

Delivery is available daily from 5:00 AM to 11:30 PM.