Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude and apathetic service, with long wait times and incorrect orders.
Food Quality
Several reviews mentioned cold, soggy, or poorly prepared food, including raw meat and stale buns.
Customer Experience
Many customers expressed frustration with the management's dismissive attitude and lack of accountability for mistakes.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of messy conditions and locked bathrooms.
Mixed Reviews
While some customers had positive experiences with friendly staff and good food, these were overshadowed by negative feedback.
AS
Autumn Strohmeier
3 days ago
1.0
Drive thru takes 6 months to get your order made regardless of what it is or the time of day. They let the other lanes cut you instead of going in order
KP
Kerry Palm
Nov 12, 2025
3.0
I haven't had good luck at the arcata at McDonald's
KC
Karly Collins-bastani
Nov 7, 2025
5.0
Drive thru excellant customer setvice
LC
Lora Canzoneri
Oct 20, 2025
1.0
Terrible service. Apathetic, rude employees. Had to wait forever for my change. Didn’t honor an advertised sandwich special.Couldn’t care less if they lose customers. Will never go there again. I have no idea how they stay in business.
MR
MARCUS ROTH
Oct 18, 2025
1.0
This business truly earns its bad reviews. After being asked repeatedly to use their app, I finally gave in. The app clearly stated I’d receive a free breakfast sandwich with no purchase necessary. When I got to the window, the cashier said I had to buy something. I showed her where it said “no purchase necessary,” and she brought it to the manager. The male manager still refused to honor it. Hard to believe they’d rather lose a long-time customer over a single breakfast sandwich. Good riddance.
What are the regular opening hours of McDonald's at 4901 Valley West Blvd, Arcata, CA?
McDonald's is open daily from 6:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's location?
Delivery is available daily from 5:00 AM to 11:30 PM.
How late is the drive-through service available at this McDonald's?
The drive-through is open every day from 5:00 AM until 1:00 AM the next day.
Which services are offered for pickup and delivery at McDonald's in Arcata?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment methods are accepted at McDonald's at this location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a McDonald's app available for ordering food?
Yes, you can order via the McDonald's app available on both the Apple App Store and Google Play Store.
Does this McDonald's have a drive-thru?
Yes, this McDonald's location features a drive-thru service.
What nearby hotels are close to McDonald's at 4901 Valley West Blvd?
Nearby hotels include Super 8, Red Roof Inn, Motel 6, Days Inn & Suites by Wyndham Arcata, Hampton Inn & Suites, Best Western Arcata Inn, Comfort Inn Arcata-Humboldt Area, and Howard Johnson Express Arcata.
Are there local parks or natural attractions near this McDonald's?
Nearby natural attractions include Redwood Forest, Redwood National Park, Humboldt Redwoods State Park, Ladybird Redwood National Park, and Fern Canyon.
What other restaurants or cafes are near McDonald's in Arcata?
Nearby eateries include Carl's Jr., Jitter Bean Coffee Company, Jitter Bean Coffee Co., Round Table Pizza, Kebab Cafe, Oriental Buffet, and Papa John's Pizza.