Papa Johns Pizza

Reviews

• JK

  Joseph Kim

  Apr 21, 2026
  1.0
  I’ve been to this Papa John’s multiple times, and every single time it’s the same story—terrible service and employees who clearly don’t give a damn. Every time I try to order in person, I’m met with attitude, no urgency, and just overall bad energy. What really pisses me off is being told items are “out of stock” when they’re literally being promoted right on the menu in front of me. How does that even make any sense? It feels disorganized and straight-up careless. Look, I get not loving your job, but that’s not an excuse to treat customers like this. People are paying for food and service, and the bare minimum should be some level of respect and effort. This location seriously needs to get its act together, because right now the service is unacceptable and honestly just frustrating as hell.
• EH

  Earl Hsu

  Jan 24, 2026
  1.0
  It is an end of an era. I used to only ever buy my pizza at this Papa John's, no Pizza Hut, no Little Caesars, no Blazin Pizza. I dedicated myself to this specific Papa John's for 15+ years of my life living in Arcadia. Recently, apparently they changed management, and all the changes came with it. The weak flavored battery acid pizza sauce, the sparce amount of Canadian ham and pineapple on my Hawaiian Pizza. I used to look forward to Pizza nights, but now I don't care much for it, because the Pizza just didn't taste as good as before, when it was made by the special needs workers that the local Papa John's hired. I hope the special needs workers weren't fired and instead found a better job, but I will always miss your fantastic pizzas. I will be supporting my local Lil Caesars from now on, RIP Papa John's Arcadia.
• LC

  Lisa Chang

  Jan 9, 2026
  1.0
  I’ve always considered Papa John’s the best fast-food pizza, but this specific location has taken a dive under the new management. The service is incredibly disappointing—staff members are unfriendly, disorganized, and largely ignore customers. Even for 'fast' pizza, the wait times and lack of coordination make it a frustrating experience
• DL

  Donghee Lee

  Dec 10, 2025
  1.0
  This is what we got for a $30 pizza. We didn’t even get the philly cheesesteak topping (we added mushrooms, pineapple, green pepper & Philly cheesesteak), and can barely see the mushrooms. The store didn’t pick up when we tried to call.
• RK

  Ruth Kolta

  Dec 1, 2025
  5.0
  Great pizza. Great price. On-time order called in.

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