Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Arcadia,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.3
517 reviews
5 stars
317
4 stars
106
3 stars
53
2 stars
14
1 star
27
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Customers consistently praised the cleanliness of the restaurant, including the dining area and restrooms.
Customer Service
Many reviews highlighted the friendly and attentive staff, with several customers noting excellent service experiences.
Food Quality
While most customers enjoyed the food, some expressed concerns about portion sizes and freshness, indicating a need for consistency.
Pricing
Several customers mentioned that prices have increased and expressed disappointment over perceived value, especially regarding portion sizes.
Speed of Service
Customers frequently commented on the fast service, even during busy times, contributing to a positive dining experience.
- PFPaul Van FleetAug 19, 20254.0Clean store friendly staff. Once again have the $5 bowl. Like every restaurant now without coupons the offerings have gotten expensive.
- NONe Tun OoAug 5, 20255.0Highly recommend.
- ACalex chandraJul 2, 20255.0Fast Service Great Customer Service Clean Restaurant Easy Parking And of course … Great Pollo!!
- FCFrancisco javier Torres CJun 30, 20255.0Clean space, good food, much better than the one on Huntington Drive.
- CCCeleste CastroJun 30, 20255.0I just came here after leaving El pollo loco at 1212 Huntington drive because it was dirty (salon, entrance, floors, doors). This place is clean as a food establishment should be.
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Arcadia?
El Pollo Loco in Arcadia is open every day from 10:00 AM to 9:00 PM.
Where is El Pollo Loco located in Arcadia, CA?
El Pollo Loco is located at 1 W Duarte Rd, Arcadia, CA 91007.
Does El Pollo Loco in Arcadia offer delivery services?
Yes, El Pollo Loco offers delivery services to its customers.
What payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Check, Discover, and Visa as payment options.
How can I place an order online for El Pollo Loco in Arcadia?
You can place an order online through their official ordering website at https://order.elpolloloco.com/menu/w-duarte-rd-s-santa-anita-ave.
What type of cuisine does El Pollo Loco specialize in?
El Pollo Loco specializes in Mexican cuisine with a focus on fire-grilled chicken and authentic Mexican entrees.
Are there any nearby tea or bubble tea shops close to El Pollo Loco?
Yes, nearby tea and bubble tea shops include Tea Brick, Honeyboba, and Tan-Cha, which you can visit to enjoy a beverage before or after your meal at El Pollo Loco.
What nearby services can I find around El Pollo Loco for health and wellness?
Nearby health and wellness services include U Plus Fit yoga and Pilates studio, Longevity & Performance Institute for physical therapy, and various dental groups such as 21 Dental Group and Smilee Dental Group.
Is there a coffee shop nearby to El Pollo Loco in Arcadia?
Yes, Joker's Koffee is a nearby coffee shop and cafe where you can enjoy coffee or a light meal near El Pollo Loco.
How can customers contact El Pollo Loco via email or phone?
Customers can reach El Pollo Loco by phone at +1 626-445-5456 or email at epl3465@eplfranchisee.com.