McDonald's

3.7
2528 reviews
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Business Details

19200 Bear Valley Road, Apple Valley, CA
92307, United States
(760) 247-0951
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
19200 Bear Valley Road, Apple Valley, CA
92307, United States

Hours

Reviews

3.7
2,528 reviews
5 stars
1,033
4 stars
569
3 stars
433
2 stars
163
1 star
330

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including long wait times, rude staff, and issues with order accuracy.

Food Quality

Numerous reviews mentioned dissatisfaction with food quality, including cold fries, reheated items, and incorrect orders.

Cleanliness

Several customers noted cleanliness issues in the restaurant, including dirty floors and unsanitary conditions.

Management

Some reviews highlighted good management and staff members who provided excellent service, but many others criticized the overall management and training of employees.
  • VR
    victor romero
    Dec 29, 2025
    1.0
    You can't ask for simple request because they will make that face! Like if they own the place team lead!
  • MT
    Ms. Shae Tolbert
    Dec 13, 2025
    3.0
    2nd attempt at a terrible meal (filet-o-fish and medium fries). However, this location appears to have good management with good customer service (black girl magic...) keep up the good work 👏
  • SS
    Steve Sipe
    Dec 9, 2025
    3.0
    Poor service, always under staffed
  • KB
    Kat Burgess
    Dec 5, 2025
    1.0
    Horrible food. Horrible customer service. Waited over 30 minutes and still didnt get what I ordered. Not sure what I was expecting....it's McDonald's!
  • DD
    Dortan Detroit
    Nov 25, 2025
    5.0
    My experiences in the afternoon here have been very unpleasant. They ignore you at drive thru, take forever, looks like it hurts to smile, give out like 3 ketchups and no sauce, and stuff everything in one bag as if they don't have more bags. Horrible customer service, but I will say if you want to be treated better, there is a young man who works there with glasses, I believe brown hair, who listens to what you need and gives you the sauces you need. He seems very patient and kind. Last time I ordered a number one, he repeated my order and gave me basic decent human respect unlike the other kids there working. Man they really seem like they don't want to be there and are just chit chatting not doing what they are supposed to do and ignoring the customers. Very disrespectful on top of all that. Unlike this gentleman I spoke about right now that is here in the afternoons, he is a rare gem in that restaurant that should definitely have a raise!
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Frequently Asked Questions About McDonald's

What are the regular opening hours for dining at McDonald's on Bear Valley Road?

McDonald's on Bear Valley Road is open from 5:00 AM to 11:00 PM Monday through Friday, and from 5:00 AM to midnight on weekends.

Does this McDonald's location have a drive-thru, and what are its hours?

Yes, this McDonald's features a drive-thru open from 5:00 AM to 11:00 PM on weekdays and until midnight on Saturdays and Sundays.