Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,447 reviews
5 stars
902
4 stars
542
3 stars
391
2 stars
226
1 star
386
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect or incomplete orders, including missing items and wrong food.
Customer Service
Feedback indicated a mix of experiences with staff, ranging from friendly service to rude interactions, particularly with specific employees.
Cleanliness
Several customers noted that the dining area and play area were not well-maintained, with complaints about dirtiness and lack of cleaning.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold or poorly prepared items, leading to dissatisfaction.
- AKAlicia KrausNov 13, 20251.0Came at the switch from breakfast to lunch, when ordering they didnt have any sodas available because they were out of Co2. They said we could get tea so I ordered unsweetened and they gave me lemonade tea I asked for it again and I got sweet tea... and when I got my food the burger had literally nothing on it. I asked for no cheese on my big mac and they gave me a burger with nothing. The food also took forever to come out. I know they are timed on drive through but also need to attend the inside. It would probably be more beneficial for the customer to go through the drive through and bring it inside if they want fast service
- NNNealNov 7, 20251.0Drive thru screens are broken anwrong. got our order wrong.
- ABAlan BIRDNov 3, 20251.0Worst McDonald's I've ever been to. Couldn't find what I wanted on kiosk, so ordered at counter she acted like she was doing me a favor. Wouldn't give me a number for our table, didn't want to give stir stick or sugar for hot tea. Go somewhere else.
- ECEmily CollardNov 2, 20251.0We don’t do Mac Donalds breakfast very often. How are we supposed to know what’s available for breakfast hours? The screen has been broken for at least a year, but it’s dead this time. What comes in what combos, and what are the prices? The world may never know. Update: when we got home, the pancakes had no butter or syrup.
- EAEsmeralda AlcantarOct 25, 20251.0This McDonald’s will have you waiting from 15 to 20 minutes for your orders and will tell you sorry we just have a long line through drive-through that we have to attend first think twice before coming here, not once did they come out to apologize three people in front of me went ahead and left mind you they were elderly people which made me feel bad. Customer service here will be receiving one star Was trying to feed my daughter and pay for my meal because it was ordered and the terminal was not taking my card!!
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 20221 Hwy 18, Apple Valley, CA?
McDonald's at 20221 Hwy 18, Apple Valley, CA is open daily from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Does this McDonald's location offer drive-thru service? If so, what are the drive-thru hours?
Yes, this McDonald's has a drive-thru open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Can I order delivery from this McDonald's? What are the delivery hours?
Delivery is available from 5:00 AM to 11:30 PM Monday and Sunday, until 10:30 PM Tuesday through Thursday, and until 12:30 AM Friday and Saturday.
What services are offered for pickup and delivery at this McDonald's?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery options.
What payment methods are accepted at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does the McDonald's location offer any rewards for customers?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program.
Is there a mobile app to order from McDonald's?
Yes, you can order via the McDonald's mobile app available on the Apple App Store and Google Play Store.
What nearby dining options are available around McDonald's in Apple Valley?
Nearby dining options include WaBa Grill (Asian fusion), Denny's (American diner), Taco Bell (Mexican fast food), and another McDonald's location.
Are there any nearby banks or financial services close to this McDonald's?
Yes, Union Bank, Chase Bank, and U.S. Bank are located nearby for your banking needs.
What other services are available near McDonald's in Apple Valley?
You can find The UPS Store for shipping and printing, Walgreens pharmacy, O'Reilly Auto Parts for automotive needs, and Minute Key for locksmith services nearby.