Chipotle Mexican Grill

3.9
643 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Jess Ranch is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
19179 Bear Valley Rd, Apple Valley, CA
92308, United States

Hours

Reviews

3.9
643 reviews
5 stars
335
4 stars
120
3 stars
72
2 stars
36
1 star
80

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food freshness, portion sizes, and overall quality, with some stating that the food was old or improperly prepared.

Cleanliness

Numerous reviews highlighted poor cleanliness standards, with dirty tables and floors being a common complaint.

Service Issues

Customers frequently mentioned rude or inattentive staff, as well as problems with order accuracy and responsiveness.

Pricing Concerns

Several reviews noted that the prices were high relative to the portion sizes, with many feeling that they were not getting good value for their money.
  • JB
    jordan bertheola
    Dec 31, 2025
    1.0
    Heads up to everyone , DO NOT ORDER PICK UP !!!! This has happened multiple times, the old less desirable guac and queso gets used on mobile orders. Our guac was dark brown , queso was gritty and chunky. Also they charge for the chimichurri sauce (which is fine ) but I would expect the little tiny container to be full. The staff is all respectful and kind but whoever’s giving orders to use old or improperly prepared food item on mobile orders should be fired asap . Also as usual the meat was really light.
  • AA
    Anonymous
    Dec 27, 2025
    2.0
    Every single time I mobile order to pickup, I get a bowl like this. This is ridiculous and they only do this when I’m not there to order in person. Are we serious…
  • AR
    Anthony Rangel
    Dec 26, 2025
    1.0
    Cleanliness was horrible! They should have someone clean the tables and floors more often. Every customer had to clean the tables before sitting down.
  • GA
    glenda aguirre
    Dec 20, 2025
    5.0
    The young people working are very nice and don't rush you. The food is good but expensive
  • DM
    Daniel M
    Dec 15, 2025
    5.0
    Great service and good food.

Frequently Asked Questions About Chipotle Mexican Grill

What types of food can I order at Chipotle Jess Ranch?

You can order customizable burritos, bowls, quesadillas, tacos, and salads made with wholesome ingredients at Chipotle Jess Ranch.

Does Chipotle Jess Ranch offer pickup and delivery services?

Yes, Chipotle Jess Ranch offers both in-store pickup and delivery services.