Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Customers reported inconsistent service quality, with many experiencing rude staff and frequent order mistakes.
Food Quality
Several reviews mentioned issues with food freshness, including cold or overcooked items, and some customers reported food poisoning.
Cleanliness
The cleanliness of the location was frequently criticized, with reports of greasy floors and unsanitary conditions.
Speed of Service
While some customers praised the speed of service, others noted long wait times and inefficiencies, particularly during busy hours.
Customer Experience
Overall customer experience varied widely, with some praising friendly staff and good food, while others expressed frustration over poor service and order accuracy.
VE
vatu esbet
5 days ago
5.0
johnny is an absolute BOSS
TA
The Reviewing A.I.
Feb 7, 2026
1.0
I am writing to formally report an issue with my online order placed this morning through the app (Store Order #6C10E).
I ordered hotcakes and was under the impression that syrup and butter are included as standard. During the online ordering process, I was prompted to select “extra” butter and syrup, which I did, and I was charged for two extra butter and what I believed to be extra syrup. However, my order arrived with only one syrup packet and no butter at all, despite being charged for the extras.
In addition, I ordered a large cappuccino, which was not filled completely. More importantly, it was supposed to be sugar-free. As someone with diabetes, I am very familiar with the taste difference between sugar-free and regular beverages, and this drink was clearly sweetened and not sugar-free, making it unsafe for me to consume.
This experience was extremely disappointing. I paid over $60 for this order and did not receive what I paid for, nor what I ordered. I am unsure whether the issue was due to the restaurant’s preparation or the delivery handling, but the result was an unacceptable customer experience.
At this time, I am very dissatisfied with the service and overall quality of this order. I hope this matter can be reviewed and properly addressed. (02072026)
BC
Beverly “BCMgmtSol” Cobb
Feb 1, 2026
5.0
I prefer this McDonalds location than any other in the neighborhood. They're fast, most accurate with your order, food quality is also better. The one time they did make a mistake and forgot an item, they were sincerely apologetic, brought me a whole new hot order with the item they forgot and didn't charge me. I will drive a few miles further just to get my food from this location.
DD
DJreviews1982
Jan 25, 2026
4.0
We like the black lady that is often at the counter, she is very nice to me and my 5 kids. Everytime I eat here the floor is being mopped and the seats are ripped up at my favorite booth. I ate a fry in the bathroom, it was sanitary. I also like the frozen yogurt place
ZS
Zenaida Sanchez
Jan 24, 2026
1.0
Bad service January 24 2026 they also give us 4 mc nuggets and we order happy meal of 6 pieces mcnugget and they give us 4 alway and please when u order ur kids happy alway check the mcnugget that it has 6 pieces thank u
What are McDonald's regular operating hours at 7899 Walerga Rd, Antelope, CA?
McDonald's at 7899 Walerga Rd operates daily from 6:00 AM to 10:00 PM.
What are the delivery hours for McDonald's at this location?
Delivery is available daily from 5:00 AM to 12:30 AM.
Does McDonald's at 7899 Walerga Rd offer drive-through service?
Yes, the drive-through is open daily from 5:00 AM to 1:00 AM, and until 3:00 AM on Fridays and Saturdays.
What services does this McDonald's offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What payment options are accepted at this McDonald's location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
How can I order McDonald's food online for pickup or delivery?
You can order online via https://mcdonalds.order.online/business/-5579 or through the McDonald's App available on iOS and Android.
Are there any nearby places where I can grab a smoothie or health food near McDonald's?
Yes, Jamba Antelope Marketplace is a nearby smoothie and health food restaurant you can visit before or after McDonald's.
Which nearby transportation or service centers could help customers visiting McDonald's?
SAFE Credit Union and Wells Fargo ATM are close by, useful for banking needs during your visit to McDonald's.
What other dining options are near McDonald's at 7899 Walerga Rd?
Nearby restaurants include BurgerIM, Lumpia Ko - Eats and Boba, Liberty Pizza Plus, China 1 Chinese and Vietnamese Restaurant, Subway, Falafel Corner, and Naan Twist.
Does McDonald's at this location have any mobile apps or rewards program?
Yes, McDonald's offers the McDonald's app for mobile ordering and a rewards program called MyMcDonald's Rewards to earn points for free food.
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