Mixed reviews on food quality, with some praising the gumbo and muffuletta while others found dishes bland or poorly prepared.
Customer Service
Inconsistent customer service experiences, with some staff being friendly and helpful, while others were reported as rude or unhelpful.
Atmosphere
The restaurant has a charming New Orleans vibe, but the cafeteria-style setup and limited indoor seating were noted as drawbacks.
Pricing
Many customers felt the food was overpriced for the quality and portion sizes offered.
Diversity and Representation
Concerns raised about the lack of diversity among staff and authenticity in the representation of the restaurant's theme.
KH
Kelly E. Horton
Nov 11, 2025
2.0
Unfortunately this restaurant has dropped far from what it used to be. Food was so-so, and the options for food was way less than what it used to be. In the past, this was my favorite place to enjoy a meal. Also, the prices sky rocketed. Used to feed my family of 4 for $60, now its $100. And the quality is worse, so its definitely off my list of favorites to eat. I don't recommend coming here.
MN
Marilyn Norment
Oct 28, 2025
1.0
Terrible customer service, lack of available food options, and food that was available was not labeled. All my son and I could choose was a kids meal each, which was ridiculously expensive. Lack of available seating. Will never go here again. Shame on you, Disney:(
DN
Daniel Norment
Oct 24, 2025
1.0
genuinely upset about having to pay for this overpriced nasty meal. they ran out of most items, and served old mac n cheese. nothing was labeled. staff was rude. so disgusting and exactly what I expected from Disney.
KP
Kashyap P
Oct 20, 2025
4.0
The 7 greens veggie gumbo was terrific! Comforting, healthy and filling! Next time I'll have to try the other gumbo variants.
The only problem I guess is that the dish wasn't visually enticing but once I got my kids convinced to try it, they polished it off.
On the flip side, the mac-and-cheese was a dry inedible disaster. Why!
VV
Valeria Vasquez
Oct 13, 2025
1.0
There was a piece of metal in my food and all they said was “okay so do you want a refund or something else?” ZERO customer service skills and shame on the team leader for also not doing better. Very sad that this was our experience at the only place we were excited to eat. Do not come here and avoid the horrible service. The metal was the size of a centimeter rock. Insane that could be inside the gumbo.
Tiana’s Palace does not accept reservations; seating is available on a first-come, first-served basis.
What type of cuisine does Tiana’s Palace offer?
Tiana’s Palace offers Southern meals inspired by Creole and Cajun cuisine with a casual dining atmosphere.
What are the operating hours of Tiana’s Palace?
Tiana’s Palace is open daily from 10:00 AM to 9:00 PM.
Where is Tiana’s Palace located?
Tiana’s Palace is located inside Disneyland Park at 1313 S. Harbor Blvd., Anaheim, CA 92802.
Does Tiana’s Palace offer vegetarian options and children's menu?
Yes, Tiana’s Palace serves vegetarian dishes and has a children's menu available.
Can I order food ahead of time at Tiana’s Palace?
Yes, Tiana’s Palace offers an order and pay ahead service to make your dining experience easier.
What forms of payment are accepted at Tiana’s Palace?
Tiana’s Palace accepts American Express, Visa, MasterCard, Discover, Diners Club, cash, and contactless payments.
Is Tiana’s Palace wheelchair accessible and family-friendly?
Yes, Tiana’s Palace has wheelchair accessible entrances and restrooms, high chairs, and welcomes families and the LGBTQ community.
What are some nearby places of interest I can visit around Tiana’s Palace?
Nearby you can visit New Orleans Square, the Disneyland New Orleans Train Station, and the Mint Julep Bar which are great for entertainment, transit, and refreshments before or after your meal.
How can the nearby Disneyland New Orleans Train Station help me when visiting Tiana’s Palace?
The Disneyland New Orleans Train Station provides convenient transportation access, making it easy to find and reach Tiana’s Palace during your visit to Disneyland.
Can I explore shops or cafes near Tiana’s Palace?
Yes, nearby shops like Mlle. Antoinette's Parfumerie and cafes such as French Market Restaurant and Café Orleans offer great options to explore alongside your dining experience.