Taco Bell

3.6
476 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 8972 Katella Ave in Anaheim. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
8972 Katella Ave, Anaheim, CA
92804, United States

Hours

Reviews

3.6
476 reviews
5 stars
212
4 stars
82
3 stars
70
2 stars
27
1 star
85

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including soggy tacos, burnt wraps, and incorrect orders.

Customer Service

Service experiences varied widely; some praised friendly staff while others reported rudeness and unprofessional behavior.

Operational Issues

Frequent complaints about inconsistent hours, including early closures and long wait times.

Cleanliness

Several reviews mentioned unsanitary conditions, including bathroom odors and food safety concerns.

Value for Money

Customers expressed dissatisfaction with pricing and portion sizes, feeling that they did not receive good value for their money.
  • CG
    Charles Gutierrez
    3 days ago
    2.0
    This place is around the corner from my house, it is so unfortunate that their customer service is not as good as when I myself was young and did train and work for one this rest. They barely gave attention to our order as person had to serve drive through customers. We also had to request napkins as not enough was given. Additionally this is second time for me and or 3rd for older person that has EBT and they still have another been able to take her card because they said the machine or computer for ebt was not working this time they said " we dont have Internet" I personally feel they are neglecting the customers in this area, the soda slefe serve was also not working and was covered. There is much needed training for workers to stick to their work areas and counter cashiers to stay away from handling food as that's what I feel was the case this visit.
  • OU
    once upon
    4 days ago
    1.0
    The food at this specific taco bell is sooo Greasy 🤮
  • JM
    Jack Miller
    Dec 6, 2025
    1.0
    Costumer service was super bad and the manager was super rude. I got one of their mango peach agua refresca and it was too watery as if they barely put any syrup in it. So I ask if they can add another pump of syrup he said no and that I have to pay and I agreed. But then he changed his words and he said if I want I can pay another one.
  • SS
    Steven
    Dec 4, 2025
    1.0
    Horrible customer service
  • LB
    Lenore Barnhill
    Nov 4, 2025
    3.0
    The food at this location was subpar compared to other Taco Bell locations I have dined at. Cashier was rude and clearly seemed "over" their job. No special atmosphere - decent average Taco Bell. Unfortunately there was a member of the homeless community hanging outside asking people coming in and out for food, a light for a cigarette and spare change - it would have been beneficial if store management or team members had asked this person to move on in their journey as they weren't buying anything and they were begging from people going in and out.

Frequently Asked Questions About Taco Bell

What are the operating hours for Taco Bell at 8972 Katella Ave, Anaheim?

Taco Bell is open from 9:00 AM to 1:00 AM Sunday through Thursday and 9:00 AM to 2:00 AM on Friday and Saturday.

Does this Taco Bell location offer drive-through service?

Yes, Taco Bell at 8972 Katella Ave has a drive-through open during the same hours as the restaurant.