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Taco Bell

3.6
(476 reviews)

Business Details

8972 Katella Ave, Anaheim, CA
92804, United States
(714) 995-4754
https://locations.tacobell.com/ca/anaheim/8972-katella-ave.html

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 8972 Katella Ave in Anaheim. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
8972 Katella Ave, Anaheim, CA
92804, United States

Hours

Reviews

3.6
476 reviews
5 stars
212
4 stars
82
3 stars
70
2 stars
27
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and mistakes with orders.

Food Quality

Several customers reported issues with food quality, such as greasy items, incorrect orders, and unsatisfactory preparation.

Cleanliness

There were complaints about cleanliness, including closed bathrooms and unpleasant odors.

Order Accuracy

Many customers experienced issues with order accuracy, receiving incorrect items or missing items altogether.

Speed of Service

While some reviews praised fast service, others noted slow service and long wait times.
  • SS
    Stephanie S
    Jan 18, 2026
    1.0
    I went through the drive through and I noticed on my app that it said "remove beef" for the two loaded potatoes I ordered. There was some kind of malfunction when I placed my order (a few seconds before going in the drive through) as I put one loaded potato with no beef and one with no beef substitute black beans. I said "hello, I placed an order for Mich" he said "okay pull to the window" and I said "sorry, just to confirm, I saw on the app it says remove beef and I wanted to confirm one is no beef and the other is no beef sub beans?" And he said "no it says remove beef for both" I said "okay, is it possible to do one sub for beans? If not, it's ok" and the associate said "I will do it but next time you need to place your order right. We are loosing beans for your order. So next time make sure to place your order right." And there was a long pause between us and I say okay... I received my order from the drive through at 11:11pm on 01/17/26 by a hispanic lady with light brown or auburn hair. When giving me my order, she just opened the window and handed us the bag aggressively and immediately closed the window before we could even complete our "thank you" both associates in question attached.
  • MG
    Michael Golightly
    Jan 3, 2026
    5.0
    Good food
  • CG
    Charles Gutierrez
    Dec 12, 2025
    2.0
    This place is around the corner from my house, it is so unfortunate that their customer service is not as good as when I myself was young and did train and work for one this rest. They barely gave attention to our order as person had to serve drive through customers. We also had to request napkins as not enough was given. Additionally this is second time for me and or 3rd for older person that has EBT and they still have another been able to take her card because they said the machine or computer for ebt was not working this time they said " we dont have Internet" I personally feel they are neglecting the customers in this area, the soda slefe serve was also not working and was covered. There is much needed training for workers to stick to their work areas and counter cashiers to stay away from handling food as that's what I feel was the case this visit.
  • OU
    once upon
    Dec 11, 2025
    1.0
    The food at this specific taco bell is sooo Greasy 🤮
  • JM
    Jack Miller
    Dec 6, 2025
    1.0
    Costumer service was super bad and the manager was super rude. I got one of their mango peach agua refresca and it was too watery as if they barely put any syrup in it. So I ask if they can add another pump of syrup he said no and that I have to pay and I agreed. But then he changed his words and he said if I want I can pay another one.

Frequently Asked Questions About Taco Bell

What are the operating hours for Taco Bell at 8972 Katella Ave, Anaheim?

Taco Bell is open from 9:00 AM to 1:00 AM Sunday through Thursday and 9:00 AM to 2:00 AM on Friday and Saturday.

Does this Taco Bell location offer drive-through service?

Yes, Taco Bell at 8972 Katella Ave has a drive-through open during the same hours as the restaurant.

Brand Certified Facts from Taco Bell

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