Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 8972 Katella Ave in Anaheim. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous reviews highlighted poor customer service, including rude staff and mistakes with orders.
Food Quality
Several customers reported issues with food quality, such as greasy items, incorrect orders, and unsatisfactory preparation.
Cleanliness
There were complaints about cleanliness, including closed bathrooms and unpleasant odors.
Order Accuracy
Many customers experienced issues with order accuracy, receiving incorrect items or missing items altogether.
Speed of Service
While some reviews praised fast service, others noted slow service and long wait times.
SS
Stephanie S
Jan 18, 2026
1.0
I went through the drive through and I noticed on my app that it said "remove beef" for the two loaded potatoes I ordered. There was some kind of malfunction when I placed my order (a few seconds before going in the drive through) as I put one loaded potato with no beef and one with no beef substitute black beans. I said "hello, I placed an order for Mich" he said "okay pull to the window" and I said "sorry, just to confirm, I saw on the app it says remove beef and I wanted to confirm one is no beef and the other is no beef sub beans?" And he said "no it says remove beef for both" I said "okay, is it possible to do one sub for beans? If not, it's ok" and the associate said "I will do it but next time you need to place your order right. We are loosing beans for your order. So next time make sure to place your order right." And there was a long pause between us and I say okay... I received my order from the drive through at 11:11pm on 01/17/26 by a hispanic lady with light brown or auburn hair. When giving me my order, she just opened the window and handed us the bag aggressively and immediately closed the window before we could even complete our "thank you" both associates in question attached.
MG
Michael Golightly
Jan 3, 2026
5.0
Good food
CG
Charles Gutierrez
Dec 12, 2025
2.0
This place is around the corner from my house, it is so unfortunate that their customer service is not as good as when I myself was young and did train and work for one this rest. They barely gave attention to our order as person had to serve drive through customers.
We also had to request napkins as not enough was given. Additionally this is second time for me and or 3rd for older person that has EBT and they still have another been able to take her card because they said the machine or computer for ebt was not working this time they said " we dont have Internet"
I personally feel they are neglecting the customers in this area, the soda slefe serve was also not working and was covered. There is much needed training for workers to stick to their work areas and counter cashiers to stay away from handling food as that's what I feel was the case this visit.
OU
once upon
Dec 11, 2025
1.0
The food at this specific taco bell is sooo Greasy 🤮
JM
Jack Miller
Dec 6, 2025
1.0
Costumer service was super bad and the manager was super rude. I got one of their mango peach agua refresca and it was too watery as if they barely put any syrup in it. So I ask if they can add another pump of syrup he said no and that I have to pay and I agreed. But then he changed his words and he said if I want I can pay another one.
What are the operating hours for Taco Bell at 8972 Katella Ave, Anaheim?
Taco Bell is open from 9:00 AM to 1:00 AM Sunday through Thursday and 9:00 AM to 2:00 AM on Friday and Saturday.
Does this Taco Bell location offer drive-through service?
Yes, Taco Bell at 8972 Katella Ave has a drive-through open during the same hours as the restaurant.
Can I order Taco Bell online for pick up or delivery?
Yes, you can order online ahead for pick up or get delivery through their website or mobile app.
What types of payment does Taco Bell accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
What food specialties can I find at this Taco Bell?
This location specializes in Dollar Cravings, Tacos, Burritos, and Combos.
Does this Taco Bell serve breakfast and late-night food?
Yes, it serves breakfast and late-night food, staying open until 1:00 AM or 2:00 AM on weekends.
Is there seating available at this Taco Bell for dining in?
Yes, this location offers seating and welcomes families and children.
What nearby places can help customers visiting Taco Bell with additional services?
Nearby places such as Jade Nails & Spa for beauty services and Western Union for money transfers can be convenient stops for customers before or after their meal.
Are there other dining options close to Taco Bell at 8972 Katella Ave?
Yes, nearby dining options include Dany's Pizza & Cakes, GG's Bakery and Kitchen, Tacos Mexico, and Chipotle Mexican Grill, offering a variety of cuisines for customers exploring the area.
How can I use nearby transit or amenities to find Taco Bell at 8972 Katella Ave?
Nearby convenience stores like 7-Eleven and gas stations like Shell can serve as landmarks. Customers can also find a Katella Car Wash and local salons nearby to orient themselves when heading to Taco Bell.
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