McDonald's

3.7
1754 reviews
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Business Details

2411 W Ball Rd, Anaheim, CA
92804, United States
(714) 995-1251
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2411 W Ball Rd, Anaheim, CA
92804, United States

Hours

Reviews

3.7
1,754 reviews
5 stars
733
4 stars
368
3 stars
294
2 stars
114
1 star
245

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold or stale items and incorrect orders.

Cleanliness

Several customers noted cleanliness issues, particularly with dining areas and soda machines.

Staff Performance

While some employees received praise for their helpfulness, overall staff performance was seen as inconsistent, with some being attentive and others neglectful.
  • LP
    Lisa Peaslee
    2 days ago
    5.0
    Good fast service . Good food . Clean restroom .
  • JS
    JC Sanchez
    Jan 3, 2026
    1.0
    Food take too long and sanwiches doesn’t looks that good!!!
  • FF
    Frank Flaherty
    Dec 31, 2025
    5.0
    The manager was very helpful and insightful. With advancemwnt in AI and the implementation of self-service kiosks to set orders it can be difficult process to merely set an order. The manager, however, provided great support and customer service.
  • CR
    Carlos Rodrigues
    Dec 8, 2025
    5.0
    This is the first place I've seen post something about the end of the penny production. I knew this was coming if you're paying cash you're going to get screwed. Put the soda fountain back in the lobby, I can operate one myself
  • RR
    RL
    Dec 5, 2025
    4.0
    The mcdonald’s is great, above average, only real flaw is that (from my experience) they mess up orders frequently, not TOO much of a problem though. I also get my fries somewhat cold, but i’m getting fast food, is what do I expect? Fast service, barely any wait, extremely nice staff, especially! I remember a couple employees helping me as I was nervous ordering by myself when I was younger, and because of them, I’ve lost all anxiety from ordering! I love this place, and especially its workers. My bad for trying to bring a chicken though. Love you Hugo, thank’s for helping me grow.
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Frequently Asked Questions About McDonald's

What are the regular dining hours at this McDonald's location?

The McDonald's in Anaheim is open for dining from 6:00 AM to 10:00 PM every day.

What are the drive-thru operating hours at McDonald's Anaheim?

Drive-thru is available daily from 5:00 AM to 1:00 AM, extending to 2:00 AM on Fridays and Saturdays.