McDonald's

3.7
1914 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10900 Katella Ave, Anaheim, CA
92804, United States

Hours

Reviews

3.7
1,914 reviews
5 stars
795
4 stars
416
3 stars
264
2 stars
123
1 star
316

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 30 minutes, especially in the drive-thru.

Order Accuracy

Many reviews mentioned incorrect orders and missing items, indicating a consistent issue with order fulfillment.

Cleanliness

Several customers noted unsanitary conditions, including dirty dining areas and trash issues.

Customer Service

While some customers praised friendly staff, many others reported rude service and a lack of attentiveness from employees.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold, dry, or poorly prepared food.
  • PS
    philip smith
    5 days ago
    1.0
    Small sign says no free refills!! Drinks are still the same high price!! Shameful. I won't go there again. (BTW The staff we're very nice. A little embarrassed.)
  • LG
    Lisa Marie Galvez
    Dec 30, 2025
    1.0
    extremely disappointed
  • RR
    Rocha
    Dec 19, 2025
    2.0
    Every time I try and cash my rewards, I'm always short an order. The app doesn't help with recent orders so if you don't have a receipt, you better pray the staff isn't pissy towards you and they give you your order. I hate walking out empty handed after paying for food. I don't even see that money back for days if at all.
  • SM
    Susy Martinez
    Dec 17, 2025
    4.0
    Nice. Food was warm. Enjoyed good customer service.
  • WH
    W. H.
    Dec 10, 2025
    1.0
    Horrible service, waited 40 mins for my order. And nothing to show that they cared or messed up. I asked for a refund and the "lead" didnt give a shit. That everyone else got their order except me

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 10900 Katella Ave, Anaheim?

Delivery is available Monday to Thursday and Sunday from 5:30 AM to 10:45 PM, and Friday to Saturday from 5:30 AM to 11:00 PM.

When can I use the drive-thru service at this McDonald's location?

The drive-thru is open Monday to Thursday and Sunday from 5:30 AM to 11:30 PM, and Friday to Saturday from 5:30 AM to midnight.