McDonald's

3.7
1897 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10900 Katella Ave, Anaheim, CA
92804, United States

Hours

Reviews

3.7
1,897 reviews
5 stars
787
4 stars
416
3 stars
263
2 stars
122
1 star
309

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with many waiting over 30 minutes for their orders.

Food Quality

Numerous reviews highlighted issues with food quality, including dry and cold items, incorrect orders, and overall dissatisfaction with the meals.

Customer Service

While some employees were noted for being friendly, many reviews mentioned rude staff and poor customer interactions.

Cleanliness

The restaurant was often described as dirty, with complaints about the overall hygiene and maintenance of the dining area.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, missing items, and lack of attention to special requests.
  • AT
    AUTO TUB3
    Nov 17, 2025
    5.0
    I went through the drive-thru and it was fairly quick. It did not take long. The spicy deluxe McCrispy chicken meal was ok. Not the best taste. But it tastes different to me. Maybe because i have not ate this in a very long time... it was ok. I appreciate the service here 🙏.
  • AO
    Angel O
    Nov 14, 2025
    1.0
    Was in the drive through line for 20 minutes and it wasn't moving i ended up backing out of the drive through. So ridiculous
  • KN
    karlton N
    Nov 2, 2025
    1.0
    they didn’t put bacon in my bacon quarter pounder, shake my head
  • LK
    Lisa Kelsaw
    Oct 31, 2025
    4.0
    Service is sooo slooow. Waited in drive thru for over 35 minutes 😩
  • DD
    Danny
    Oct 29, 2025
    1.0
    I ordered food here from DoorDash, and honestly, I’ve never eaten French fries this dry in my life. What are these employees even doing? Are they supposed to be adults or just a bunch of kids running around with no focus? It’s clear the people you hire have nothing but drama on their minds—they’d rather “specialize” or play games than actually cook food properly. My meal was dry, flavorless, and completely unacceptable. The manager needs to step up, start firing people who can’t handle basic responsibilities, or implement real discipline that actually teaches these kids to act like adults instead of letting troubled-minded children run a kitchen. At this point, it’s not just about one bad order—it’s a complete failure in hiring, training, and accountability. If you want your customers to actually eat something decent, stop treating this like a playground and start treating your staff like adults who are expected to do their jobs.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 10900 Katella Ave, Anaheim?

Delivery is available Monday to Thursday and Sunday from 5:30 AM to 10:45 PM, and Friday to Saturday from 5:30 AM to 11:00 PM.

When can I use the drive-thru service at this McDonald's location?

The drive-thru is open Monday to Thursday and Sunday from 5:30 AM to 11:30 PM, and Friday to Saturday from 5:30 AM to midnight.