Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely slow service, with many waiting over 30 minutes for their orders.
Food Quality
Numerous reviews highlighted issues with food quality, including dry and cold items, incorrect orders, and overall dissatisfaction with the meals.
Customer Service
While some employees were noted for being friendly, many reviews mentioned rude staff and poor customer interactions.
Cleanliness
The restaurant was often described as dirty, with complaints about the overall hygiene and maintenance of the dining area.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, missing items, and lack of attention to special requests.
AT
AUTO TUB3
Nov 17, 2025
5.0
I went through the drive-thru and it was fairly quick. It did not take long. The spicy deluxe McCrispy chicken meal was ok. Not the best taste. But it tastes different to me. Maybe because i have not ate this in a very long time... it was ok. I appreciate the service here 🙏.
AO
Angel O
Nov 14, 2025
1.0
Was in the drive through line for 20 minutes and it wasn't moving i ended up backing out of the drive through. So ridiculous
KN
karlton N
Nov 2, 2025
1.0
they didn’t put bacon in my bacon quarter pounder, shake my head
LK
Lisa Kelsaw
Oct 31, 2025
4.0
Service is sooo slooow. Waited in drive thru for over 35 minutes 😩
DD
Danny
Oct 29, 2025
1.0
I ordered food here from DoorDash, and honestly, I’ve never eaten French fries this dry in my life. What are these employees even doing? Are they supposed to be adults or just a bunch of kids running around with no focus? It’s clear the people you hire have nothing but drama on their minds—they’d rather “specialize” or play games than actually cook food properly. My meal was dry, flavorless, and completely unacceptable. The manager needs to step up, start firing people who can’t handle basic responsibilities, or implement real discipline that actually teaches these kids to act like adults instead of letting troubled-minded children run a kitchen. At this point, it’s not just about one bad order—it’s a complete failure in hiring, training, and accountability. If you want your customers to actually eat something decent, stop treating this like a playground and start treating your staff like adults who are expected to do their jobs.
How can I order McDonald's food online or through a mobile app?
You can order McDonald's online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
What payment options are accepted at McDonald's in Anaheim?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location has a drive-thru service available.
Are there any nearby gas stations close to McDonald's on Katella Ave?
Yes, Chevron Station Anaheim and ExtraMile convenience store and gas station are nearby, convenient for fueling up before or after your meal.
What other dining options are near McDonald's at 10900 Katella Ave?
Nearby dining options include Tierra Mia Mexican Grill, Carl's Jr., EXO Sushi, Los Cabos Tacos Y Mariscos, Masala Hut, Poseidon Greek Cuisine, and Ceviche 19, offering a variety of cuisines to choose from.
Are there places nearby where I can shop or get services after visiting McDonald's?
Yes, nearby you can find Dollar Tree for shopping, DermLounge medical spa, Western Dental, Pure Green Dry Cleaners, and Rent-A-Center for furniture rental services.
Is there WiFi available at this McDonald's location?
Yes, WiFi is available for customers at this McDonald's.