Hatam Restaurant

Reviews

• HH

  Hannah

  Oct 23, 2025
  1.0
  I’ve been coming to Hatam restaurant for years—both dine-in and takeout—but sadly, it’s been going downhill for a while now. Here’s my observations: 1️⃣ Extremely rude customer service I recently brought an American friend to show off our Persian culture, and I was embarrassed. No greeting when you walk in, no smile, nothing. The restaurant was practically empty, yet the staff acted like doing their job was a favor. When you order by phone, it’s the same attitude—rushed, rude, and unwelcoming. Persian culture is known for warmth and hospitality, but this place gives the opposite impression. This is not how we Persians are! 2️⃣ Bland, tasteless food For the price they charge, the food quality is unacceptable. The kebabs and stews are flavorless, watery compared to nearby competitors like Mission Ranch. Persian food should be rich and aromatic, not bland and forgettable. 3️⃣ Nickel-and-diming on basics On my last takeout order, I was told onion is “complimentary.” Seriously? Every Persian knows that onion is a basic part of any kabob dish—it’s not some special extra. That comment alone was my final straw. Will not be supporting this restaurant again. After 6 years of being a loyal customer. This used to be a place I loved supporting, but unless they change the management, hire friendlier staff, and improve the food quality, I won’t be coming back. It’s sad to see a place with so much potential go downhill .
• SS

  Syed Tashfeen Sultan

  Oct 22, 2025
  5.0
  Loved the food. In love with beef!
• MT

  muhammed ali tekin

  Sep 14, 2025
  1.0
  The food was expensive. They didn’t serve salad with the meat and rice. They charged an 18% service fee. That’s really too much.
• VA

  Vahid Arbab

  Sep 14, 2025
  1.0
  We checked Google before visiting Hatam Restaurant last night (Saturday) and saw that their hours are listed as open until 9:00 PM. We arrived at 8:15 PM, well within their posted hours, but were told immediately that we had to pay our bill by 8:30 PM because the cashier would be closing early. After being seated, I went to wash my hands before touching any food, and while I was at the restroom the hostess came over asking me to place our order right there in the hallway, which felt completely inappropriate. When I returned to the table, another member of our group also went to wash his hands, and the hostess again insisted on taking the order even though our party wasn’t complete at the table. When I pointed out that her attitude was unprofessional and reminded her of the posted 9:00 PM closing time, she responded that they shouldn’t have let us in at all! Instead of apologizing for the contradiction, she was dismissive and rude. The entire incident took less than three minutes, and we ended up leaving by 8:18 without ordering. If the restaurant chooses to close early, they should update their posted hours to avoid misleading customers. Based on this experience, we won’t be returning. We will also be following up with the Better Business Bureau, the California Department of Consumer Affairs, and the County Consumer Protection Office to report this as false advertising and deceiving customers.
• HS

  hesap Suc

  Sep 12, 2025
  1.0
  I went to this Persian restaurant recently. The food itself was alright, nothing special for the price point. What really surprised me was how expensive everything was. On top of those already high prices, they automatically added an 18% gratuity to my bill—which I found pretty ridiculous, . Overall, not worth it in my opinion

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