BW
Brad Williams
3 days ago
My wife and I had a fantastic evening at Fleming’s Prime Steakhouse celebrating her birthday. From the moment we arrived, the entire experience was exceptional.
Andy took great care of us throughout the evening. He was incredibly informative, explaining the menu, the restaurant, and even some of the history behind Fleming’s. His demeanor was professional, friendly, and welcoming. The level of customer service he provided was truly outstanding. He even took pictures for us so we could capture the special occasion.
The food was delicious. I ordered the bone-in ribeye, which was absolutely exceptional. My wife ordered the Australian Wagyu. It came out tasting great but was a little cooler than my steak. Roger came over, was very engaging, and made sure everything was taken care of. They warmed the steak for her and she continued enjoying her meal.
The sides were excellent as well — we had the Brussels sprouts and the creamed corn, both of which were outstanding. The wine selection, the atmosphere, and the overall environment made the evening feel special.
At the end of the meal, we were already reflecting on how wonderful the experience had been — great food, great pictures, and a memorable birthday celebration. Then Andy surprised us by letting us know they had taken my wife’s steak off the bill. We were genuinely blown away by the kindness and generosity.
We also recognize that gestures like this are the exception, not the rule, and we are very grateful for the thoughtfulness. My wife was a little disappointed initially but was still content with her meal, and the way the team handled everything made us feel truly cared for.
We also appreciated Roger stopping by and engaging with us, and Luke, who assisted briefly, was extremely pleasant as well. The host who welcomed us and helped set up our table for my wife’s birthday did a wonderful job too.
All around, it was a fantastic experience, and we are looking forward to coming back.My wife and I had a fantastic evening at Fleming’s Prime Steakhouse celebrating her birthday. From the moment we arrived, the entire experience was exceptional.
Andy took great care of us throughout the evening. He was incredibly informative, explaining the menu, the restaurant, and even some of the history behind Fleming’s. His demeanor was professional, friendly, and welcoming. The level of customer service he provided was truly outstanding. He even took pictures for us so we could capture the special occasion.
The food was delicious. I ordered the bone-in ribeye, which was absolutely exceptional. My wife ordered the Australian Wagyu. It came out tasting great but was a little cooler than my steak. Roger came over, was very engaging, and made sure everything was taken care of. They warmed the steak for her and she continued enjoying her meal.
The sides were excellent as well — we had the Brussels sprouts and the creamed corn, both of which were outstanding. The wine selection, the atmosphere, and the overall environment made the evening feel special.
At the end of the meal, we were already reflecting on how wonderful the experience had been — great food, great pictures, and a memorable birthday celebration. Then Andy surprised us by letting us know they had taken my wife’s steak off the bill. We were genuinely blown away by the kindness and generosity.
We also recognize that gestures like this are the exception, not the rule, and we are very grateful for the thoughtfulness. My wife was a little disappointed initially but was still content with her meal, and the way the team handled everything made us feel truly cared for.
We also appreciated Roger stopping by and engaging with us, and Luke, who assisted briefly, was extremely pleasant as well. The host who welcomed us and helped set up our table for my wife’s birthday did a wonderful job too.
All around, it was a fantastic experience, and we are looking forward to coming back.
JA
Joseph Azizi
Feb 16, 2026
I took my family here last night, this was a Flemings operating worse than a fast food restaurant. We got this server who took our order and never saw him again, the busboy who never bright us more drinks, and the food which is supposed to come out sizzling, was cold..we had to walk upto the kitchen. To ask for salt, then my wife found the manager again to get our French fries, which we got like 10 minutes after our cold steaks..the food was bad..this place is not worth the 400 plus we spent..
Do yourself a favor, go to Hortons or Ruth Chris..or any other Flemings..this one is mismanaged, and obviously a joke.