Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Anaheim,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.1
1,187 reviews
5 stars
660
4 stars
265
3 stars
104
2 stars
47
1 star
111
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences are mixed, with some praising friendly staff while others report rudeness and mistakes in orders.
Food Quality
The food is generally well-received, with many customers enjoying the chicken and other menu items, though some report issues with dryness or incorrect orders.
Cleanliness
The restaurant is often noted for its cleanliness, although some reviews mention unsanitary conditions.
Order Accuracy
There are frequent complaints about incorrect orders and issues with the drive-thru service.
Pricing Concerns
Several customers feel that the prices have increased significantly, leading to concerns about value.
- BIBonnie IvanNov 4, 20255.0Good service good food clean and friendly atmosphere
- NANicholas AcevedoSep 21, 20255.0I had a great experience at this Pollo Loco! I went through the drive thru and was greeted nicely at the window! Sharlene was great with her service and even recommended me to download the app to receive points and discounts on my order! Sharlene was very kind and I hope she is there the next time I go!
- ARArturo ReynaSep 20, 20254.0It's a good local El pollo loco.
- FMFrederick MuscatoSep 18, 20255.0Looking for a little different option El Pollo loco had some great Mexican style chicken.
- CLChad LindseySep 7, 20255.0I had fun
Frequently Asked Questions About El Pollo Loco
What are the regular opening hours of El Pollo Loco in Anaheim, CA?
El Pollo Loco in Anaheim is open daily from 9:00 AM to 11:00 PM on weekdays and Sundays, and until 11:30 PM on Fridays and Saturdays.
Does El Pollo Loco offer delivery services in Anaheim?
Yes, El Pollo Loco offers delivery services to customers in Anaheim.
What types of payment options does El Pollo Loco accept?
El Pollo Loco accepts American Express, Check, Discover, and Visa as payment methods.
Can I order food from El Pollo Loco's menu online?
Yes, you can order online from El Pollo Loco's menu via their official ordering website.
Does El Pollo Loco in Anaheim provide catering services?
Yes, El Pollo Loco offers catering services for events and gatherings.
Is there free Wi-Fi available at El Pollo Loco?
Yes, free Wi-Fi is available for customers at El Pollo Loco.
Is there a drive-through option at the Anaheim El Pollo Loco location?
Yes, the Anaheim El Pollo Loco offers a drive-through service for customer convenience.
What nearby restaurants are close to El Pollo Loco in Anaheim?
Nearby restaurants include Rodrigo's Mexican Grill and Keno's Sports Bar, both offering varied dining options you might want to visit after or before your meal at El Pollo Loco.
Are there any parks or recreational spots near El Pollo Loco?
Yes, Parklanding is a local park and landmark close to El Pollo Loco, which you can enjoy for relaxation or leisure before or after dining.
What other services and shops are located near El Pollo Loco in Anaheim?
Nearby you will find various services and shops such as LensCrafters for eyewear, Quick Mart Convenience Store and Liquor, and Brow Artistry Studio for beauty services, providing options for errands or entertainment alongside your visit to El Pollo Loco.