El Pollo Loco

4.1
1196 reviews

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Anaheim,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • Accepts checksAvailable
  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available

Location

El Pollo Loco
2671 W La Palma Ave, Anaheim, CA
92801, United States

Hours

Reviews

4.1
1,196 reviews
5 stars
666
4 stars
266
3 stars
105
2 stars
47
1 star
112

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed the taste while others reported issues like dry chicken and incorrect orders.

Customer Service

Customer service experiences vary widely, with some praising friendly staff while others reported rudeness and poor service.

Cleanliness

Many customers noted the cleanliness of the restaurant, contributing positively to their overall experience.

Order Accuracy

Frequent complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
  • RG
    Robert Garcia
    Dec 20, 2025
    5.0
    When $ is tight, the 5 dollar pollo boul is your best choice i think.
  • RV
    Roxana Velasquez
    Dec 18, 2025
    3.0
    No Cambiaron el logo si no la calidad y no para mejor si no que para mal las tostadas estan casi la mitad mas peque 11939-venetian-dr-moreno-valley-ca-92557
  • PP
    Patrick Puzzuto
    Dec 9, 2025
    5.0
    Overall good service. The food is consistent, I know what I'm getting. 12 piece mixed with sides. I also like the meal salads. The staff has always been good at what they do
  • WM
    Walter Manney
    Dec 9, 2025
    1.0
    Chicken was overcooked and very dry! Looked like they jus reheated old chicken!!!
  • AE
    Alex Espat
    Dec 6, 2025
    5.0
    Food was great and tasty. I love the cilantro dressing on the chicken tostada salad. Dressing was creamy with great tasting flavor.

Frequently Asked Questions About El Pollo Loco

What are the regular opening hours of El Pollo Loco in Anaheim, CA?

El Pollo Loco in Anaheim is open daily from 9:00 AM to 11:00 PM on weekdays and Sundays, and until 11:30 PM on Fridays and Saturdays.

Does El Pollo Loco offer delivery services in Anaheim?

Yes, El Pollo Loco offers delivery services to customers in Anaheim.