While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Anaheim,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Mixed reviews on food quality; some customers enjoyed the taste while others reported issues like dry chicken and incorrect orders.
Customer Service
Customer service experiences vary widely, with some praising friendly staff while others reported rudeness and poor service.
Cleanliness
Many customers noted the cleanliness of the restaurant, contributing positively to their overall experience.
Order Accuracy
Frequent complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
RG
Robert Garcia
Dec 20, 2025
5.0
When $ is tight, the 5 dollar pollo boul is your best choice i think.
RV
Roxana Velasquez
Dec 18, 2025
3.0
No Cambiaron el logo si no la calidad y no para mejor si no que para mal las tostadas estan casi la mitad mas peque 11939-venetian-dr-moreno-valley-ca-92557
PP
Patrick Puzzuto
Dec 9, 2025
5.0
Overall good service. The food is consistent, I know what I'm getting. 12 piece mixed with sides. I also like the meal salads.
The staff has always been good at what they do
WM
Walter Manney
Dec 9, 2025
1.0
Chicken was overcooked and very dry! Looked like they jus reheated old chicken!!!
AE
Alex Espat
Dec 6, 2025
5.0
Food was great and tasty. I love the cilantro dressing on the chicken tostada salad. Dressing was creamy with great tasting flavor.
What are the regular opening hours of El Pollo Loco in Anaheim, CA?
El Pollo Loco in Anaheim is open daily from 9:00 AM to 11:00 PM on weekdays and Sundays, and until 11:30 PM on Fridays and Saturdays.
Does El Pollo Loco offer delivery services in Anaheim?
Yes, El Pollo Loco offers delivery services to customers in Anaheim.
What types of payment options does El Pollo Loco accept?
El Pollo Loco accepts American Express, Check, Discover, and Visa as payment methods.
Can I order food from El Pollo Loco's menu online?
Yes, you can order online from El Pollo Loco's menu via their official ordering website.
Does El Pollo Loco in Anaheim provide catering services?
Yes, El Pollo Loco offers catering services for events and gatherings.
Is there free Wi-Fi available at El Pollo Loco?
Yes, free Wi-Fi is available for customers at El Pollo Loco.
Is there a drive-through option at the Anaheim El Pollo Loco location?
Yes, the Anaheim El Pollo Loco offers a drive-through service for customer convenience.
What nearby restaurants are close to El Pollo Loco in Anaheim?
Nearby restaurants include Rodrigo's Mexican Grill and Keno's Sports Bar, both offering varied dining options you might want to visit after or before your meal at El Pollo Loco.
Are there any parks or recreational spots near El Pollo Loco?
Yes, Parklanding is a local park and landmark close to El Pollo Loco, which you can enjoy for relaxation or leisure before or after dining.
What other services and shops are located near El Pollo Loco in Anaheim?
Nearby you will find various services and shops such as LensCrafters for eyewear, Quick Mart Convenience Store and Liquor, and Brow Artistry Studio for beauty services, providing options for errands or entertainment alongside your visit to El Pollo Loco.