Brand Certified
El Pollo Loco
3.9(1085 reviews)
Certified by El Pollo Loco • Feb 22, 2026
Business Details
1201 S Beach Blvd, Anaheim, CA
92804, United States
Certified by El Pollo Loco • Feb 22, 2026
(714) 761-4955
Certified by El Pollo Loco • Feb 22, 2026
https://restaurants.elpolloloco.com/ca/anaheim/1201-s-beach-blvd
Certified by El Pollo Loco • Feb 22, 2026
About
Certified by El Pollo Loco • Feb 22, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Anaheim,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
Location
Certified by El Pollo Loco • Feb 22, 2026
Hours
Certified by El Pollo Loco • Feb 22, 2026
Reviews
3.9
1,085 reviews
5 stars
541
4 stars
238
3 stars
127
2 stars
50
1 star
129
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some staff being praised for their friendliness, particularly Maria, while others received complaints for rudeness and unprofessional behavior.
Food Quality
Food quality is inconsistent; while many customers enjoyed the taste and freshness, others reported issues with blandness and incorrect orders.
Cleanliness
Concerns about cleanliness, particularly in restrooms, were noted by several customers.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
- JUjose uribeFeb 7, 20261.0Pollo loco lost the real costumer actitud Even that I like the food, the experience to get the food is very disappointing
- SGSteven the GrayFeb 5, 20265.0Maria is outshining all the El Pollo Loco’s with her jovial service. The food was outstanding and the entire restaurant was tiptop clean like you walked into an army kitchen! Definitely recommend this location!
- RNRin NJan 17, 20261.0Rude customer service. Im asian American and they’ve been nothing but rude to me. I feel racially discriminated. Don’t recommend going here.
- LHLetty HernandezDec 26, 20255.0María os the best cashier
- SSShannonDec 10, 20255.0El pollo loco is the best every time I go there?My order is right and it's super hot service is great.There is a drive through there is a dining room for you to eat in all it's healthy and it's really good for you.
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Anaheim?
El Pollo Loco is open every day from 10:00 AM. Monday through Tuesday and Thursday through Saturday, it closes at 10:30 PM, Wednesday at 8:30 PM, and Sunday at 10:30 PM as well.
Does El Pollo Loco in Anaheim offer delivery services?
Yes, El Pollo Loco provides delivery service to its customers.
Can I order food from El Pollo Loco using an app?
Yes, you can order from El Pollo Loco using their app available at https://apps.apple.com/us/app/el-pollo-loco-loco-rewards/id1138437304 or via their online ordering page.
What type of cuisine does El Pollo Loco serve?
El Pollo Loco serves authentic Mexican cuisine, specializing in fire-grilled chicken and handmade guacamole, salsas, and dressings.
What payment options does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Does El Pollo Loco offer drive-through service?
Yes, El Pollo Loco has a drive-through service for customer convenience.
What nearby places can I visit around El Pollo Loco in Anaheim?
Nearby you can visit Plaza Oaxaca supermarket, French Bulldog Los Angeles pet services, and Authentic Image Barbershop for grooming and beauty needs.
Are there any other dining options close to El Pollo Loco?
Yes, nearby dining options include Subway sandwich shop, Tom's Tacos, Little Caesars Pizza, and WaBa Grill for fast and diverse food choices.
How can nearby stores like RadioShack or Metro by T-Mobile help when visiting El Pollo Loco?
Nearby stores such as RadioShack and Metro by T-Mobile provide electronics and mobile phone services, which can be convenient for customers needing tech support or accessories while visiting El Pollo Loco.
Is El Pollo Loco located near any financial or insurance services?
Yes, nearby services include TitleMax Title Loans, Fiesta Auto Insurance & Tax Service, and Pronto Insurance California, useful for customers attending to financial or insurance matters before or after dining.
Brand Certified Facts from El Pollo Loco
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Certified February 22, 2026Yext Knowledge Graph
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