Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Anaheim,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.0
992 reviews
5 stars
476
4 stars
254
3 stars
130
2 stars
47
1 star
85
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with dry chicken and inconsistent portion sizes, leading to dissatisfaction with the food quality.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and a lack of assistance with self-order kiosks.
Cleanliness
While some customers noted that the dining area was clean, others reported unsanitary conditions, particularly in the restrooms.
Pricing Concerns
Several customers expressed frustration over rising prices and perceived value, feeling that the cost did not match the quality of food received.
Atmosphere
The atmosphere received mixed reviews, with some praising the family-friendly environment while others noted issues with crowding and staff attentiveness.
- ATAdam the Dog Trainer1 day ago1.0DO NOT EAT AT THIS LOCATION unless you want to get FOOD POISONING. Absolutely disgusting. They serve raw chicken. I was puking for 24 hours straight. WORST LOCATION EVER
- SMSteven Murphy6 days ago3.0Repeatedly runs out of chicken drumsticks and stops selling kids meals. How a chicken place can run out of chicken is beyond me...
- DIDB IrishbullNov 1, 20255.0Fabulous I love El Pollo Loco the marination is the best for food is fantastic
- PBPerkins BrothersOct 26, 20252.0Order of the double chicken burrito, and the double chicken bowl left a lot to be desired, hardly had any chicken at all! Do not order the double chicken.
- ERErik RinconOct 7, 20253.02 PIECE MEAL WAS SMALL CHICKEN PIECES AND DRY CHICKEN AND VERY PRICEY.
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Anaheim, CA?
El Pollo Loco in Anaheim operates daily from 9:00 AM to 11:00 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services to its customers.
Can I place an order online for El Pollo Loco's menu?
Yes, you can order online through their official ordering site: https://order.elpolloloco.com/menu/n-tustin-ave-e-la-palma-ave
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Check, Discover, and Visa cards.
Does El Pollo Loco in Anaheim offer catering services?
Yes, El Pollo Loco provides catering services for events and gatherings.
Does El Pollo Loco have Wi-Fi available for customers?
Yes, free Wi-Fi is available at El Pollo Loco in Anaheim.
Does the Anaheim El Pollo Loco have a drive-thru?
Yes, this location features a drive-thru for convenient service.
What nearby coffee shop can I visit close to El Pollo Loco?
Starbucks is located nearby, perfect for grabbing coffee before or after your meal at El Pollo Loco.
Are there educational centers near El Pollo Loco in Anaheim?
Yes, QD Learning and Gateway Academy are nearby tutoring and educational centers you can visit.
What are some nearby dining options close to El Pollo Loco?
Nearby dining options include Sandwich Plus, Top Class Pizza, and Taco Bell, offering a variety of food choices in the vicinity.