El Pollo Loco

4.1
748 reviews

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Anaheim,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • Accepts checksAvailable
  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available

Location

El Pollo Loco
969 S Euclid St, Anaheim, CA
92802, United States

Hours

Reviews

4.1
748 reviews
5 stars
412
4 stars
170
3 stars
70
2 stars
26
1 star
70

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed well-cooked meals while others received dry or poorly prepared items.

Customer Service

Customer service experiences varied widely, with some praising friendly staff and others reporting rudeness and mistakes in orders.

Cleanliness

The location received positive feedback for cleanliness, although some reviews mentioned unpleasant odors.

Order Accuracy

Several customers reported issues with order accuracy, including missing items and incorrect charges.

Value for Money

Customers appreciated the affordable prices, but some felt that portion sizes were small compared to other locations.
  • DB
    Dany Butler
    Dec 21, 2025
    5.0
    I wanted a WINGLOVER meal well done but NOT dried out and that's exactly what I got. Beautifully cooked food. Hot, well done, not dried out with friendly service. This El Pollo Loco was on point. Thank you folks....thank you. In this crazy world 🌎 we live in its easy to have an SO WHAT/idc attitude. But to get my food at a fast food place (thats NOT Burger King] exactly how I wanted it on a Friday night, mind you at the DRIVE THRU line was AMAZING AMAZING and I really appreciate it. Thanks folks. You have no idea how much I enjoyed my meal. Thank you 😊 God bless y'all 👍 Happy Holidays
  • DT
    David Terrusa
    Dec 12, 2025
    2.0
    Gave us the oldest and dried out chicken. Didn't discover it until on the road. Tossed in trash.
  • CD
    Chef Gee Duplantier
    Nov 6, 2025
    5.0
    I love the quality of this location
  • SS
    Sarai
    Oct 28, 2025
    1.0
    Pésimo servicio por parte de un empleado llamado Jonathan. Su actitud fue grosera, lenta y nada servicial. Parecía que no quería estar trabajando y atendía de mala gana. En lugar de ayudar o dar un buen servicio, solo daba mala cara y hacía todo con flojera. Deberían capacitar mejor al personal o reconsiderar a quién ponen frente al cliente, porque con empleados así el lugar pierde toda la buena imagen
  • BS
    Brian SĂĄnchez
    Oct 27, 2025
    2.0
    Worker was very rude and was charging me extra for some sauce, 😑

Frequently Asked Questions About El Pollo Loco

What are the operating hours of El Pollo Loco in Anaheim?

El Pollo Loco in Anaheim is open daily from 9:00 AM to 11:00 PM, with extended hours until 11:30 PM on Fridays and Saturdays.

Does El Pollo Loco offer delivery services?

Yes, El Pollo Loco offers delivery services so you can enjoy their fresh, authentic Mexican food at home.