While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Anaheim,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Mixed reviews on food quality; some customers enjoyed well-cooked meals while others received dry or poorly prepared items.
Customer Service
Customer service experiences varied widely, with some praising friendly staff and others reporting rudeness and mistakes in orders.
Cleanliness
The location received positive feedback for cleanliness, although some reviews mentioned unpleasant odors.
Order Accuracy
Several customers reported issues with order accuracy, including missing items and incorrect charges.
Value for Money
Customers appreciated the affordable prices, but some felt that portion sizes were small compared to other locations.
DB
Dany Butler
Dec 21, 2025
5.0
I wanted a WINGLOVER meal well done but NOT dried out and that's exactly what I got. Beautifully cooked food. Hot, well done, not dried out with friendly service. This El Pollo Loco was on point. Thank you folks....thank you. In this crazy world đ we live in its easy to have an SO WHAT/idc attitude. But to get my food at a fast food place (thats NOT Burger King] exactly how I wanted it on a Friday night, mind you at the DRIVE THRU line was AMAZING AMAZING and I really appreciate it. Thanks folks. You have no idea how much I enjoyed my meal. Thank you đ God bless y'all đ Happy Holidays
DT
David Terrusa
Dec 12, 2025
2.0
Gave us the oldest and dried out chicken. Didn't discover it until on the road. Tossed in trash.
What are the operating hours of El Pollo Loco in Anaheim?
El Pollo Loco in Anaheim is open daily from 9:00 AM to 11:00 PM, with extended hours until 11:30 PM on Fridays and Saturdays.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services so you can enjoy their fresh, authentic Mexican food at home.
Can I order food online from El Pollo Loco?
Yes, you can order online through their official ordering website or use the El Pollo Loco app available on the Apple App Store.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, Visa, and check payments.
Does El Pollo Loco have a drive-through service?
Yes, El Pollo Loco has a drive-through to make pickup quick and convenient.
Is free Wi-Fi available at El Pollo Loco?
Yes, El Pollo Loco provides free Wi-Fi for customers at their Anaheim location.
Where is El Pollo Loco located in Anaheim?
El Pollo Loco is located at 969 S Euclid St, Anaheim, CA 92802, USA.
What nearby restaurants can customers visit before or after dining at El Pollo Loco?
Nearby restaurants include Panda Express for Chinese cuisine, Little Caesars Pizza for pizza, and Chipotle Mexican Grill for Tex-Mex food, offering a variety of dining options around El Pollo Loco.
Are there nearby places where customers can grab coffee or dessert near El Pollo Loco?
Yes, customers can visit Frijolitoâs Coffee Shop for coffee or La Michoacana Deluxe for ice cream and desserts close to El Pollo Loco.
What nearby services and shops can customers find near El Pollo Loco?
Nearby you can find ASR Insurance for insurance needs, Nikhar Threading Salon for beauty services, and Mlife Shopping for gift items, providing convenience beyond dining.