While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Anaheim,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Customers praised the deliciousness and freshness of the chicken and sides, although some reported issues with dryness and inconsistency.
Customer Service
Mixed reviews on service; while some employees were noted for being friendly and helpful, others were described as rude and dismissive.
Cleanliness
The restaurant was generally reported as clean, but there were complaints about unpleasant odors and unsanitary conditions at times.
Order Accuracy
Several customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
JP
Jacob Pooler
Feb 16, 2026
5.0
I went to this Restaurant and it was so delicious and the food was flavorful. I really like the Mac & Cheese and the chicken. I going to rate this restaurant a 5/5 star.
RC
Rosangela Cuadros
Feb 6, 2026
4.0
El pollo loco aΓΊn que caro siempre esta bueno y me salva las cenas
CS
Cheffigueroa Sommelier
Jan 17, 2026
1.0
Not a great experience at this time!
JS
Joe Sandoval
Jan 13, 2026
5.0
THE CHICKEN WAS DELICIOUS AND FRESH AND THE MACARONI AND RICE AND SALAD AND CHURROS WERE DELICIOUS
DB
Dany Butler
Dec 21, 2025
5.0
I wanted a WINGLOVER meal well done but NOT dried out and that's exactly what I got. Beautifully cooked food. Hot, well done, not dried out with friendly service. This El Pollo Loco was on point. Thank you folks....thank you. In this crazy world π we live in its easy to have an SO WHAT/idc attitude. But to get my food at a fast food place (thats NOT Burger King] exactly how I wanted it on a Friday night, mind you at the DRIVE THRU line was AMAZING AMAZING and I really appreciate it. Thanks folks. You have no idea how much I enjoyed my meal. Thank you π God bless y'all π Happy Holidays