Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Anaheim,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.1
742 reviews
5 stars
408
4 stars
168
3 stars
70
2 stars
25
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Multiple reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Food Quality
Inconsistent food quality was noted, with some customers receiving dry or poorly prepared chicken, while others praised the freshness and taste.
Cleanliness
Some customers appreciated the cleanliness of the location, while others reported unpleasant odors and unsanitary conditions.
Order Accuracy
Several reviews mentioned issues with order accuracy, including missing items and incorrect charges.
Positive Experiences
Despite the negative feedback, there were numerous positive comments about the food and friendly staff at certain times.
- CDChef Gee DuplantierNov 6, 20255.0I love the quality of this location
- SSSaraiOct 28, 20251.0Pésimo servicio por parte de un empleado llamado Jonathan. Su actitud fue grosera, lenta y nada servicial. Parecía que no quería estar trabajando y atendía de mala gana. En lugar de ayudar o dar un buen servicio, solo daba mala cara y hacía todo con flojera. Deberían capacitar mejor al personal o reconsiderar a quién ponen frente al cliente, porque con empleados así el lugar pierde toda la buena imagen
- BSBrian SánchezOct 27, 20252.0Worker was very rude and was charging me extra for some sauce, 😑
- PCpam cakesOct 20, 20251.0They customer service is not great , they don't seem happy to be there and they are so stingy with there condiments. I wouldn't come here again .
- KAKhaled AlmaaniSep 26, 20255.0Love coming to this location people here are very friendly, amazing food, I would recommend %100 don’t sleep on this store everything is always fresh!
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Anaheim?
El Pollo Loco in Anaheim is open daily from 9:00 AM to 11:00 PM, with extended hours until 11:30 PM on Fridays and Saturdays.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services so you can enjoy their fresh, authentic Mexican food at home.
Can I order food online from El Pollo Loco?
Yes, you can order online through their official ordering website or use the El Pollo Loco app available on the Apple App Store.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, Visa, and check payments.
Does El Pollo Loco have a drive-through service?
Yes, El Pollo Loco has a drive-through to make pickup quick and convenient.
Is free Wi-Fi available at El Pollo Loco?
Yes, El Pollo Loco provides free Wi-Fi for customers at their Anaheim location.
Where is El Pollo Loco located in Anaheim?
El Pollo Loco is located at 969 S Euclid St, Anaheim, CA 92802, USA.
What nearby restaurants can customers visit before or after dining at El Pollo Loco?
Nearby restaurants include Panda Express for Chinese cuisine, Little Caesars Pizza for pizza, and Chipotle Mexican Grill for Tex-Mex food, offering a variety of dining options around El Pollo Loco.
Are there nearby places where customers can grab coffee or dessert near El Pollo Loco?
Yes, customers can visit Frijolito’s Coffee Shop for coffee or La Michoacana Deluxe for ice cream and desserts close to El Pollo Loco.
What nearby services and shops can customers find near El Pollo Loco?
Nearby you can find ASR Insurance for insurance needs, Nikhar Threading Salon for beauty services, and Mlife Shopping for gift items, providing convenience beyond dining.