Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Anaheim Hills is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
283 reviews
5 stars
123
4 stars
66
3 stars
30
2 stars
18
1 star
46
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers enjoyed the food, there were consistent complaints about portion sizes being small and inconsistent, as well as issues with freshness and preparation.
Cleanliness
Numerous reviews highlighted a lack of cleanliness in the dining area and food prep areas, with dirty tables and overflowing trash cans being common complaints.
Customer Service
Customer service experiences varied widely; some staff were praised for being friendly and efficient, while others were criticized for being rude, inattentive, or unprofessional.
Order Accuracy
Many customers reported issues with order accuracy, particularly with online orders, where items were missing or incorrect.
Management Issues
Several reviews pointed to poor management practices, including inadequate staffing and lack of oversight, contributing to a decline in service quality.
- PVPatrick VuongOct 1, 20254.0I've been here a few times in the past few years, but this review is for a recent pick-up order, which was solid. The order was accurate, the food was good, and I had no complaints. The Food: I ordered a steak quesadilla for pick-up through the app, and apparently that's the only way to get one. Kinda odd, but I ain't complaining since the quesadilla was huge, had plenty of gooey cheese, and came with 3 included sides. Is it the best quesadilla ever? No. Was I thoroughly satisfied? Yes! The Service: I can't accurately review the customer service for a dine-in experience, but I can say the one staff member who helped me was great. He saw me looking for my order at the pick-up shelf area and asked for my name. He came back in about 30 seconds. He was friendly and courteous. The Setting: This location has a good amount of tables and I would consider it a medium to large size Chipotle -- good for parties of 4 to 6 people, though 7 to 10 could possibly push some tables together to make it work. Though I didn't stay, I did find it clean and well stocked. The Conclusion: From a pick-up order perspective, this Chipotle location delivered as promised while the food was solid. Is it the best Latino food ever? Hardly. But for a chain, it has its online orders down.
- PMPhillip MerlinoSep 24, 20253.0The food is good and fresh but the staff is not competent at all. Also, their prices have gone up but they have gotten extremely stingy on the meat. It’s hardly a full spoonful and it’s become consistent.
- MMMarlena MartinJun 30, 20254.0Whenever I go to Chipotle in general I don't feel like my health increases I feel like it kind of goes sideways it doesn't get better it doesn't get worse it just kind of maintain status quo which, if you really have all natural ingredients should not be the case. I actually liked this place for its quickness there's always a line and it's certainly an interesting group of people but the actual staff is pretty straightforward and fast and good at what they do it's pretty small so it's more of a grab-and-go restaurant.
- DBDavid BrownJun 18, 20255.0Good food
- SFSharifa FadelOct 26, 20195.0I love chipotle so much
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill Anaheim Hills serve?
Chipotle Anaheim Hills serves customizable Mexican-inspired dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours of Chipotle Mexican Grill in Anaheim Hills?
Chipotle Anaheim Hills is open daily from 10:30 AM to 10:00 PM.
Does Chipotle Anaheim Hills offer pickup and delivery services?
Yes, Chipotle Anaheim Hills offers both in-store pickup and delivery services.
How can I order online from Chipotle Anaheim Hills?
You can order online through the Chipotle app or by visiting https://order.chipotle.com/.
Where is Chipotle Mexican Grill Anaheim Hills located?
Chipotle Anaheim Hills is located at 8182 E Santa Ana Canyon Rd, Orange, Anaheim, CA 92808, USA.
Does Chipotle Anaheim Hills participate in any customer rewards programs?
Yes, customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
What are some nearby dining options around Chipotle Anaheim Hills?
Nearby dining options include Pizza Hut for pizza, The Habit Burger Grill for burgers, Egg Tuck for breakfast and coffee, and CAVA for Mediterranean cuisine.
Are there shopping stores near Chipotle Anaheim Hills where I can visit before or after dining?
Yes, nearby stores include Tillys (clothing and shoes), Justice (children's clothing), Pier 1 Imports (home decor), and Game Stop (video games and entertainment).
What nearby services and amenities are available around Chipotle Anaheim Hills?
Nearby services include several mobile phone stores like T-Mobile, Verizon, and Victra, as well as salons like Christopher Stephens Salon and Fantastic Sams Cut & Color.
Is Chipotle Anaheim Hills inclusive and welcoming to the LGBTQ community?
Yes, Chipotle Anaheim Hills welcomes LGBTQ customers as part of their inclusive environment.