Chipotle Anaheim Hills is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple reviews highlighted the restaurant's poor cleanliness, with dirty tables and food prep areas being a common complaint.
Service Quality
Customers frequently reported slow service, particularly during busy times, and issues with staff attentiveness and professionalism.
Portion Sizes
Many customers expressed dissatisfaction with portion sizes, noting that they received less food than expected for the price.
Food Quality
While some reviews praised the food as good and fresh, others reported inconsistencies in quality, such as stale chips and poorly prepared items.
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Trent Rodriguez
Dec 22, 2025
2.0
This is consistently the worst Chipotle I’ve ever been to. Rice was somehow crunchy and undercooked this last time. It’s never clean when you’re ordering. I’m honestly impressed how bad it’s been the last couple visits.
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ALEJANDRO A. T
Dec 14, 2025
1.0
At this store right now, on Sunday at noon, there are 5 employees: no one at the cashier, just one guy serving people, and 4 walking around with containers. We are 16 customers waiting. Awful service.
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Austin Cole
Dec 3, 2025
1.0
Laughably small burrito through mobile order. $11 for this?? For reference, the plate that it is on is a small side dish plate. Tried contacting store and couldn’t reach anyone. What a joke and waste of money. Mobile order here skimps me all the time, but this is atrocious.
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Andrii Romanenko
Nov 24, 2025
2.0
Сьогодні ці хлопці мене розачарували. Насипали пів тарілки, ніби я заплатив пів ціни…
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Patrick Vuong
Oct 1, 2025
4.0
I've been here a few times in the past few years, but this review is for a recent pick-up order, which was solid. The order was accurate, the food was good, and I had no complaints.
The Food:
I ordered a steak quesadilla for pick-up through the app, and apparently that's the only way to get one. Kinda odd, but I ain't complaining since the quesadilla was huge, had plenty of gooey cheese, and came with 3 included sides. Is it the best quesadilla ever? No. Was I thoroughly satisfied? Yes!
The Service:
I can't accurately review the customer service for a dine-in experience, but I can say the one staff member who helped me was great. He saw me looking for my order at the pick-up shelf area and asked for my name. He came back in about 30 seconds. He was friendly and courteous.
The Setting:
This location has a good amount of tables and I would consider it a medium to large size Chipotle -- good for parties of 4 to 6 people, though 7 to 10 could possibly push some tables together to make it work. Though I didn't stay, I did find it clean and well stocked.
The Conclusion:
From a pick-up order perspective, this Chipotle location delivered as promised while the food was solid. Is it the best Latino food ever? Hardly. But for a chain, it has its online orders down.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill Anaheim Hills serve?
Chipotle Anaheim Hills serves customizable Mexican-inspired dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours of Chipotle Mexican Grill in Anaheim Hills?
Chipotle Anaheim Hills is open daily from 10:30 AM to 10:00 PM.
Does Chipotle Anaheim Hills offer pickup and delivery services?
Yes, Chipotle Anaheim Hills offers both in-store pickup and delivery services.
How can I order online from Chipotle Anaheim Hills?
You can order online through the Chipotle app or by visiting https://order.chipotle.com/.
Where is Chipotle Mexican Grill Anaheim Hills located?
Chipotle Anaheim Hills is located at 8182 E Santa Ana Canyon Rd, Orange, Anaheim, CA 92808, USA.
Does Chipotle Anaheim Hills participate in any customer rewards programs?
Yes, customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
What are some nearby dining options around Chipotle Anaheim Hills?
Nearby dining options include Pizza Hut for pizza, The Habit Burger Grill for burgers, Egg Tuck for breakfast and coffee, and CAVA for Mediterranean cuisine.
Are there shopping stores near Chipotle Anaheim Hills where I can visit before or after dining?
Yes, nearby stores include Tillys (clothing and shoes), Justice (children's clothing), Pier 1 Imports (home decor), and Game Stop (video games and entertainment).
What nearby services and amenities are available around Chipotle Anaheim Hills?
Nearby services include several mobile phone stores like T-Mobile, Verizon, and Victra, as well as salons like Christopher Stephens Salon and Fantastic Sams Cut & Color.
Is Chipotle Anaheim Hills inclusive and welcoming to the LGBTQ community?
Yes, Chipotle Anaheim Hills welcomes LGBTQ customers as part of their inclusive environment.