Many customers reported slow service, long wait times, and poor handling of incidents, leading to frustration.
Food Quality
The quality of food received mixed reviews, with some dishes praised while others were described as bland or poorly prepared.
Atmosphere
The atmosphere was generally appreciated, especially the outdoor seating and location on Main Street, but some found it too crowded.
Reservation Challenges
Several customers experienced issues with reservations, including long waits despite having them and disorganization at the host stand.
Staff Attentiveness
While some staff were noted for their friendliness and attentiveness, others received criticism for rudeness or lack of responsiveness.
JB
Jordan Baker
4 days ago
5.0
First of all, bucket list check for the Mickey waffle, great for kids and Disney Dads. The food was amazing for breakfast. With a sister in law being vegetarian, so greatly for the delicious vegetarian options. The veggie scramble saved the trip honestly, because it started the day right.
The coffee was pretty mid. Had a slight acetone taste.
The only reason I gave the atmosphere a 3 stars is because while seated outside, there a ton of traffic. The bathroom is adjacent to the patio area. You may get a sniff of someone’s turkey leg from last night being digested.
Anyway, the service was great as well. I would definitely come back here, not because of the smells but because it makes everybody happy… and that’s what Disney is all about right?
Review ended here.
TG
triviaone1 “Trivia Guy”
Feb 14, 2026
5.0
Excellent sandwiches, good service. I enjoyed my Turkey sandwich, she liked the salad and we shared fried pickles spears
BB
Brandi
Feb 1, 2026
2.0
To put it bluntly, this is not a restaurant worth the wait for. It has a nice-cute aesthetic. Though the food was nice to look at, the taste and textures were a big no. Not only do the flavors not stand out, but neither do the prices or service at this location. We all sent our dishes back due to them being undercooked or cold. Second time around the food came back warm and cooked better. Not much to say about carnation cafe.
SC
Sharon Carrera
Jan 22, 2026
1.0
We kind like this place at first the food is good the service is ok. But you better bring your “WINTER COAT “, it’s extremely cold and very uncomfortable to eat there its pretty bad when your gets cold before you get a chance to eat it.
The worst part is when you ask if they can turn down the air conditioning they come up with they can’t because it’s controlled in Disneyland Florida. ( REALLY)!
FP
Francisco Perez
Jan 20, 2026
1.0
Towards the end of our meal, one of the servers spilled a whole tray of ice-cold drinks (Coke, Sprite, water, etc.) on me. Not only was I drenched in cold beverages at night, my belongings got wet, and I had a previous laceration on my finger which I had been careful not to get wet due to doctor's orders that was drenched from this incident. We asked for medical tape (that had gotten wet from being in my pocket), someone said they'd get a first aid kit, but we were just given gauze. After this happened, no servers came up to bring a towel, the server himself didn't come to apologize (only a "sorry bud" in passing 5 minutes later), and it took at least 15 minutes until we asked to see a manager to resolve the situation.
I understand that accidents happen, but this was handled very poorly - it shouldn't take 15+ minutes for one of the staff to properly address the situation. After this conversation, our meal was partially compensated (to which we then had to speak up for again ), and a voucher to get a sweatshirt from the store, but it took 5 employees since the voucher seemed to only cover for one item. This whole time, I was shivering from the cold and was asked the story multiple times until it was finally resolved. This added to our frustration, as the issue should have been clearly communicated and handled seamlessly across locations. We were extremely disappointed with the way the incident was handled.
In conclusion, I am extremely disappointed, upset, and embarrassed by the entire situation, The issue should have been clearly communicated and handled seamlessly across locations, I should have had a manager come to me within minutes, and I should not have been drenched while enjoying my dinner. I have not heard a response from Disneyland, and I hope this manager from Carnation Cafe/Main Street USA on 1/18/26 does not let this slide under the radar.
Shoutout to Jonathan from Fortuosity Shop for being kind, Ben from Carnation Cafe for being attentive and great, and the young girl with glasses from Carnation Cafe who helped me with the paper napkins and our bill. You made this experience bearable.
What type of cuisine does Carnation Cafe specialize in?
Carnation Cafe offers classic American comfort food, including some of Walt Disney's favorite dishes.
What are the operating hours of Carnation Cafe?
Carnation Cafe is open daily from 8:00 AM to 11:00 AM, then reopens from 11:30 AM to 9:00 PM.
Does Carnation Cafe accept reservations and have seating?
Yes, Carnation Cafe accepts reservations and offers both indoor and outdoor seating.
Is Carnation Cafe family-friendly and accessible?
Yes, the cafe welcomes families, has a children's menu, and features wheelchair-accessible entrances and restrooms.
Which payment methods are accepted at Carnation Cafe?
Carnation Cafe accepts American Express, Cash, Contactless Payments, Diners Club, Discover, MasterCard, and Visa.
Does Carnation Cafe offer breakfast, lunch, and dinner?
Yes, they serve breakfast, brunch, lunch, and dinner daily.
Does Carnation Cafe offer any order-ahead options?
Yes, Carnation Cafe provides order and pay ahead to streamline your dining experience.
What nearby dining options are available within Disneyland Park?
Nearby dining options include Blue Ribbon Bakery, Gibson Girl Ice Cream Parlor, Market House, Refreshment Corner, and Main Street Cone Shop, which you can visit before or after dining at Carnation Cafe.
What attractions can I visit near Carnation Cafe in Disneyland?
Nearby attractions include the Main Street Vehicles, Disney Clothiers, Ltd., Mickey's Soundsational Parade, and the Main Street Cinema, enhancing your visit to the cafe with entertainment and shopping.
Are there nearby places to enjoy desserts or beverages after dining at Carnation Cafe?
Yes, you can enjoy desserts or beverages at Gibson Girl Ice Cream Parlor, Dreyers Ice Cream Cones, or Starbucks located nearby within Disneyland Park.
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