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Arby's

4.2
(943 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1646 - 1-2 W Katella Ave, Anaheim, CA
92802, United States

Hours

Reviews

4.2
943 reviews
5 stars
502
4 stars
236
3 stars
113
2 stars
35
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some praised the friendly staff, others reported rude behavior and poor service.

Food Quality

Food quality received varied reviews, with some customers enjoying fresh and tasty meals, while others complained about cold food and insufficient portions.

Cleanliness

Many customers noted that the location was clean, although a few mentioned unsanitary conditions in certain areas.

Pricing

Several reviews highlighted concerns about rising prices and perceived lack of value for money.

Order Accuracy

There were multiple complaints about incorrect orders and issues with fulfilling special requests.
  • DS
    Dairence “Dc” Strother
    Jan 31, 2026
    1.0
    It's alright..
  • JG
    Jonathon Grossl
    Jan 31, 2026
    5.0
    The manager and coworker put up with my poor attitude and provided such good service that they deserved a tip.
  • RR
    rocio “Chio” rodriguez
    Jan 7, 2026
    5.0
    Muy buena y rapida atencion
  • EB
    Erika Brinson-Allen
    Dec 19, 2025
    5.0
    Arby’s always slaps. I’ll be an Arby’s Stan until the day I die.
  • TD
    Theresa Davis
    Dec 9, 2025
    1.0
    My husband was parking and dropped me off at the door because I needed to us the restroom, but they wouldn't give me the key, even after explaining that we are going to eat there, and my husband is parking the car. The guy at the register laughed at me, like I was lying to him and told the other guy who was going to help me, not to give me a key until I buy something. I have a family of 4 that planned on eating there tonight. Now we are looking for somewhere else to go because that man was so rude. You lost money on 4 meals, and all future meals my family may have purchased there. I don't even look like a shady person, or a drug addict. I just really had to pee, and was treated like I don't matter. I cannot believe somebody would be so rude. I don't know how he sleeps at night treating people so poorly.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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