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McDonald's

3.7
(1708 reviews)

Business Details

2157 Lincoln Ave, Altadena, CA
91001, United States
(626) 398-9966
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2157 Lincoln Ave, Altadena, CA
91001, United States

Hours

Reviews

3.7
1,708 reviews
5 stars
747
4 stars
300
3 stars
261
2 stars
119
1 star
281

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times for their orders, both in the drive-thru and inside the restaurant.

Food Quality

Numerous reviews mentioned cold or poorly prepared food, with some customers expressing dissatisfaction with the overall quality.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and restrooms, contributing to a negative dining experience.

Customer Service

While some reviews highlighted friendly staff, many others reported rude service and issues with order accuracy.

Refills Policy

Customers expressed frustration over the lack of free drink refills, which was a significant change from their expectations.
  • DD
    Dallas Donaldson
    Feb 10, 2026
    1.0
    No refills
  • KT
    Ken Tao
    Feb 2, 2026
    2.0
    Too much trash greeted me. I did manage to move some and sat down. Before I order anything, then "No refill" sign posted above the counter hit me. I turn around and left. If that's the attitude, thanks for the heads up.
  • CG
    Carlos Gonzales
    Jan 31, 2026
    4.0
    Sometimes the fries are hot and salty,other times they're soggy and stale. The burger is exactly what you expect - not great, not terrible. It's McDonald's.
  • RC
    Ramon Castaneda
    Jan 24, 2026
    1.0
    This place stinks and they don't clean the tables .I order a sausage biscuit and the biscuit was probably 2 or 3 days old. I also got a coke and it was flat and I told them and didn't do anything about it... im surprise to see this mcdonald's so unorganized...
  • BB
    Balloon Bob
    Jan 14, 2026
    5.0
    Very fast friendly service and good quality breakfast meal

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Phone number
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