Wendy's

3.7
154 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
27002 La Paz Rd, Aliso Viejo, CA
92656, United States

Hours

Reviews

3.7
154 reviews
5 stars
71
4 stars
29
3 stars
15
2 stars
11
1 star
28
  • MH
    Mark Hesford
    Nov 2, 2025
    1.0
    Empty dinning room, order via kiosk because not one of the 3 employees could be bothered. Get told "out of chocolate frosty, we can make you vanilla" no thanks 3x I'll take a refund or gift card.... meanwhile check my fries in the bag while I wait for a manager for a frosty refund....Cold! Final score, no fries, no frosty, no free frosty for kiosk order, and poorly prepared food 👎
  • GQ
    Giancarlo Quintero
    Oct 7, 2025
    1.0
    The cashier name Reyna have a very Bad actitud and kent take the orders correct i think kent speak English well
  • GC
    Gayle C.
    Sep 25, 2025
    1.0
    This location needs regular mystery shoppers for a variety of reasons; quality, efficiency, accuracy of order, the app ordering process, and customer service. It should not be hit or miss. My salad had old expired lettuce greens mixed in with fresh salad greens. People can become seriously ill or die from eating old expired food.
  • LS
    Louise Seanez
    Sep 10, 2025
    5.0
    Got the Wednesday meal of misfortune. Love that the color scheme is dark for Halloween.
  • AG
    alexis gregg
    Aug 26, 2025
    1.0
    Went in with my mother and grandmother to grab a quick bite and paid using the kiosk. We paid for buffalo sauce expecting it to come out with our meals. The kiosk doesn't offer a receipt so we had no way of proving we paid for the sauce, I was going to ask for a copy of the receipt but when they called our number I went up and when I asked for buffalo the older gentleman working argued with me saying I had to pay for it again I just decided I would pay again after he insisted that I didn't, we also notice that 1 of our 3 fries was cold so we asked for a warmer set of fries and waited 3 min for them. I was told to just take the buffalo sauce because he didn't know how to charge me on the front counter registers. They didn't give us the energy drink we ordered so after asking for that he began to get a bit short and snippy with me like I was an inconvenience. I never have issues with this location as its my preferred location but after the treatment I was almost afraid to ask for a bag to leave as he was the only one in the team of 3 workers that would even look at guests at the front counter. I was so uncomfortable and embarrassed, I didn't get to enjoy a soda with my meal because their machine wasn't working in the lobby. My grandma went to use it and the door popped open and her and another guest just kept hitting buttons until the screen popped up and when it did all that was available was diet or drinks that tasted off. Got a fanta strawberry for my grandma before it said fanta was unavailable and it tasted like diet, and was almost stomach turning with how sweet and off the flavor was. I am not leaving this here to bash or upset the team as I went in the day prior to this visit and the experience was night and day. Im not sure if they team was short staffed and that lead to the way we were treated or if they were having issues but I definitely will not be returning for a while. On the way out we went to use the restroom and found roaches in the womans restaurant.

Frequently Asked Questions About Wendy's

Is 27002 La Paz Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.