Brand Certified
El Pollo Loco
3.9(616 reviews)
Certified by El Pollo Loco • Mar 01, 2026
Business Details
22902 Pacific Park Dr, Aliso Viejo, CA
92656, United States
Certified by El Pollo Loco • Mar 01, 2026
(949) 916-2619
Certified by El Pollo Loco • Mar 01, 2026
https://restaurants.elpolloloco.com/ca/aliso-viejo/22902-pacific-park-dr
Certified by El Pollo Loco • Mar 01, 2026
About
Certified by El Pollo Loco • Mar 01, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Aliso Viejo, CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • Mar 01, 2026
Hours
Certified by El Pollo Loco • Mar 01, 2026
Reviews
3.9
616 reviews
5 stars
340
4 stars
105
3 stars
52
2 stars
29
1 star
90
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and attentive service from staff members, highlighting individuals like Kattie, Elie, and Evelyn for their exceptional support.
Food Quality
The food received positive feedback for being delicious, well-seasoned, and consistently cooked, with particular mentions of the grilled chicken and burritos.
Cleanliness
Many reviews noted the cleanliness of the restaurant, contributing to a pleasant dining experience.
Drive-Thru Experience
Customers appreciated the efficient and friendly service at the drive-thru, with several noting the positive interactions with staff.
- MMMike Mcbride3 days ago4.0Drive through wasn't busy at all
- ECEUGENIO CONTRERASFeb 2, 20265.0Excelente trato al cliente en general todos los empleados son de primera me sorprendieron la verdad por su atención dos empleados cinco estrellas para mí en lo personales Manuel y Filemón qué buen trato le dan al cliente debe sentirse orgullosa la empresa de tener esta calidad de empleados cuídenlos porque esto es lo que necesita las grandes compañías para que sigan creciendo
- EEencore944Dec 11, 20255.0Food is fantastic and the staff is very friendly, what else could you want?
- TBTroy BNov 11, 20255.0I never go to Pollo Loco, went here my first time and decided to eat inside. Food was surprisingly very good! Excellent salsa and attentive employees. I definitely will be back!
- MAMichelle AcostaNov 1, 20255.0Martiñ was the absolute sweetest, went thru the drive thru had to change something and he said no problem and took care of me with the biggest smile and made my night!
Frequently Asked Questions About El Pollo Loco
What are the regular opening hours of El Pollo Loco in Aliso Viejo?
El Pollo Loco in Aliso Viejo is open Monday to Friday from 9:30 AM to 10:00 PM, and on Saturday and Sunday from 10:00 AM to 9:30 PM.
Is El Pollo Loco in Aliso Viejo open on Sundays?
Yes, El Pollo Loco is open on Sundays from 10:00 AM to 9:30 PM.
Does El Pollo Loco offer delivery service?
Yes, El Pollo Loco in Aliso Viejo offers delivery service for customer convenience.
Can I order El Pollo Loco food through their app?
Yes, you can order through the El Pollo Loco app available on the App Store or use their online menu link.
What payment options are accepted at El Pollo Loco in Aliso Viejo?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Does El Pollo Loco have Wi-Fi available at the restaurant?
Yes, El Pollo Loco offers free Wi-Fi to its customers.
Where is El Pollo Loco located in Aliso Viejo?
El Pollo Loco is located at 22902 Pacific Park Dr, Aliso Viejo, CA 92656, USA.
What nearby gas stations can I find near El Pollo Loco?
Nearby gas stations include two Chevron locations and All Hands Carwash, which also offers car wash and auto detailing services.
Are there other dining options close to El Pollo Loco?
Yes, nearby dining options include Las Brisas Laguna Beach (a Mexican restaurant and beach location), Sushi Kizuna (sushi restaurant), Cafe Eightyone (Mexican restaurant and cafe), Classic Creamery, and Porky's Pizza.
What nearby services might be useful when visiting El Pollo Loco?
Nearby services include Aliso Viejo Pet Clinic for pet care, Bee Shine Nail Bar and Pink Nail Bar for beauty treatments, and TechFix Cell Phone Repair for phone services.
Brand Certified Facts from El Pollo Loco
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Certified March 01, 2026Yext Knowledge Graph
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