Numerous customers reported poor service, including long wait times, inattentive staff, and unresponsive management.
Food Quality
Many reviews highlighted dissatisfaction with the food, including undercooked items, bland flavors, and incorrect orders.
Atmosphere
While some appreciated the remodeled space, others noted cleanliness issues and uncomfortable environments.
Mixed Experiences
Some customers had positive experiences with specific staff members, but overall feedback was inconsistent.
Customer Support
Complaints about management's lack of action on service issues and customer complaints were frequent.
NS
Nothing like A new study
Nov 8, 2025
1.0
Gross slimy wings.
MH
Mary-Rose Hoang
Nov 5, 2025
2.0
I bought a 6 piece chicken wings, boneless, expecting wings without bone, baked or grilled. Unfortunately they came looking more like chicken nuggets, heavily breaded and deep fried. When I bit into one, the meat was white and was more breast meat than wing meat, as the photo showed. On top of that, the lemon pepper sauce was very salty. After I tried a piece with blue cheese sauce hoping that sauce would alleviate the saltiness, I couldn't think of finishing the rest. Money totally wasted. I probably should have asked how the "wings" were cooked before ordering or are they real wings, but how would I know that! One good thing was some carrot and celery sticks came with the order. But I will not go back.
GU
George U.
Nov 3, 2025
4.0
Stopped in to Buffalo Wild Wings in Aliso Viejo today for lunch. I had a craving for a burger and my wife had the urge for a chicken sandwich. Sophie was our server and what a wonderful, pleasant and professional person. She was truly fantastic. Unfortunately my wife's chicken sandwich had issues but Nick the manager came to the rescue and saved the day with his grace, generosity and A plus customer service. The ambiance was positive and the TV screens and sporty vibe was terrific. We will definently be back and next time we shall focus on the wings and some brew.
Thanks to Sophie and Nick for making our experience positive and enjoyable.
Highly recommended
EW
Evan Williams
Oct 31, 2025
5.0
Haley was great!
JG
Jackie Gonzalez
Oct 17, 2025
1.0
Service was awful. Our waiter Hayley was everywhere but at our table looking and sounding more alive with certain guests. We never got sodas that we paid for (4 separate drinks) and even asked a different hostess about this issue but even until the end of our waiting, we left never having been served any of the ordered sodas. Only after the fact of asking the separate hostess we found out that the Lipton tea we ordered was never even available as told by the different hostess, “we ran out 2 hours ago,” but Hayley never came back to us after ordering to let us know about this issue. The other hostess told us she’ll let Hayley know about us never getting our drinks but still we never achieved any acknowledgement. Hayley just never seemed to have cared for our table at any point during our visit
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Aliso Viejo serve?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.
What are the operating hours of Buffalo Wild Wings in Aliso Viejo?
The restaurant is open Monday to Wednesday from 11:00 AM to 1:00 AM, Thursday and Friday from 11:00 AM to 2:00 AM, Saturday from 10:00 AM to 2:00 AM, and Sunday from 10:00 AM to 1:00 AM.
Where is Buffalo Wild Wings located in Aliso Viejo?
Buffalo Wild Wings is located at 26711 Aliso Creek Road, Suite 100B, Aliso Viejo, CA 92656.
How can I contact Buffalo Wild Wings in Aliso Viejo?
You can reach Buffalo Wild Wings by phone at +1 949-461-2652.
What kind of establishment is Buffalo Wild Wings in Aliso Viejo?
It is a sports bar and restaurant specializing in chicken wings with takeout options available.
Is Buffalo Wild Wings in Aliso Viejo open late on weekends?
Yes, it is open until 2:00 AM on both Friday and Saturday, and until 1:00 AM on Sunday.
Are there any dessert options near Buffalo Wild Wings in Aliso Viejo?
Yes, Cold Stone Creamery, an ice cream and dessert shop, is located nearby for a sweet treat after your meal.
Can I visit a brewery near Buffalo Wild Wings in Aliso Viejo?
Yes, Stadium Brewing Company, a local brewery, is close to Buffalo Wild Wings and makes a great spot to visit before or after dining.
Are there any family-friendly activities near Buffalo Wild Wings in Aliso Viejo?
Kidcreate Studio - Aliso Viejo, offering art classes and activities for kids, is nearby and perfect for family visits.
How can nearby businesses such as Canyon Vistas and Shawn L Miller be useful when visiting Buffalo Wild Wings?
Nearby real estate offices like Canyon Vistas and health professionals like dentist Shawn L Miller provide convenient access to services if you are visiting or new to the Aliso Viejo area while enjoying a meal at Buffalo Wild Wings.