Chipotle Mexican Grill

Reviews

• KS

  Kurt Schutte

  Apr 16, 2026
  1.0
  One word: Consistency. This location consistently has THE WORST management I've ever experienced at Chipotle, and nearly any restaurant I've visited for that matter. Whether orders are placed online or in store, I consistently wait 30+ minutes for my orders which is insane for a Chipotle. They always seem to be out of or waiting for an ingredient for my order, and online orders are typically inaccurate. I never see any of the employees smile. All of this is unfortunate due to my close proximity to this location. Thankfully the location on La Paz in Laguna Niguel consistently delivers a much more positive experience and I know exactly what I'll get there and when I'll get it even though it's out of the way for me.
• JW

  Jess W

  Mar 26, 2026
  1.0
  Under new management? This Chipotle used to be clean, delicious and had plenty of staff and great service. I enjoyed eating here several times a week. Now, there is ALWAYS a long line and literally 1 employee making and ringing. There is food everywhere and cross contamination happening between food but also from the dirty cash and register. Maybe whatever you changed in the last couple months- please change it back.
• RH

  Rick Hagins

  Mar 21, 2026
  2.0
  The food they have is good. The last couple times we've been here they are pretty much out of every meat except chicken. Also, the trash is overflowing and there's trash all over the floor. Where's the manager of this place?
• ZF

  Zach Fischer

  Mar 21, 2026
  1.0
  I love Chipotle. I worked as a kitchen manager at one for several years. This location needs help. The food quality is inconsistent and the service is consistently bad. Night shift seems to never know what is going on, are always far behind on online orders, and are constantly out of things despite there never seemingly being all that busy. A lot of team members appear to be milling around doing nothing or joking around rather than focusing on the customers or the food quality. This is the clos st location to my apartment and I give it another shot every now and then instead of driving to a further location, and I am consistently disappointed. Its been this way for years.
• WW

  W

  Mar 3, 2026
  5.0
  Went here yesterday. The young lady working cashier register was super kind to me. I was having a hard day when I decided to walk to chipotle and then my phone died, she helped me charge it so I could pay for my food there and eat my meal there

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