Subway

Reviews

• LH

  Luis E Haro

  Oct 15, 2025
  4.0
  Meal of the day, but please guys SMILE to customer!
• CL

  Cynthia Losch

  Jun 30, 2024
  1.0
  Jun 29, 2024 at 6:30pm I arrived at subway alhambra location 1020 E valley boulevard, when I arrived With my husband we were told they didn’t have salads. I said “before you had” he said “ we have I plate and you can have your sandwich in the plate”, I said ok, but he gave me less that have of the plate, like if I was ordering a half of 6 inch on a plate with 4 half way empty spoons of tuna, he did not want to put more because he said it was going to hard to close the lid which wasn’t true because the plate was less that half way down, service was the worst, I asked if they had churros and the lady said no because they were frozen, I said but you don’t given frozen. I can make them. I said give me 3, when I went out of that store I promise I would never be back, the salad wasn’t good the cueros were still cold and wet inside, hard to eat. People were not welcoming and had a long face I understand they were tired but they need to offer good service I rather prefer a machine taking the order and serving fair portions. I came to this subway from far away because 6 years ago I had the best service and the best tuna salad with good portions and finely cut the vegetables by hand. This time I got completely disappointed and I swear I will never come back. I hope this review help you to avoid a bad experience. Overall: 1 star in costumer service 1 star in food portions 0 start in fresh and tasty
• EA

  Esteban Alvarez

  Nov 7, 2020
  1.0
  I placed an order through the subway app, however at checkout I received an error message stating that an unexpected error had occurred, and to create a new cart. I didn’t think anything of it until a moment later I received an email stating that subway had charged my credit card for the transaction that supposedly had an error and didn’t go through. I called the location to verify if the order had gone through on their end, but no one answered. I then went to the location to verify if my order had gone through since no one would answer the phone. At the restaurant I gave a brief explanation to a worker what had happened, and he proceeded to roll his eyes and walk to his register. He then said that he didn’t see anything on his order list, and he wasn’t sure what we expected from him. We asked him who we could talk to, a manager, or a corporate number, and he said he didn’t have any number and to go to subway.com. At subway.com they have no callback number, only a complaint form that you need to submit. I understand the app problems were not directly the employees fault, however the anger and the level of attitude he gave us was uncalled for. He made us feel as if I we were criminals and all we wanted was the food that we had been charged for. When we asked for his name, he told us his name was Allen, however after we called the restaurant later that evening the same gentleman answered the phone as Paul. As we walked out of the restaurant he told us welcome to LA with a condescending tone. Please avoid using the subway app at all costs as it steals your money, and avoid this subway location as they have the worst service ever.
• MM

  Miles

  Mar 13, 2018
  5.0
  Great place to get a quick bite. When parking lot is full, just move on to the next Subway location.

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