Panera Bread

Reviews

• KK

  Kelly Kaminski

  Dec 23, 2025
  1.0
  It took 15 minutes to get a bagel toasted. I came back to the pick-up window twice.
• SB

  Straw Berry

  Dec 16, 2025
  2.0
  I’ve gone to this location a number of times as well as ordered from them and although I love Panera (especially the soups) I’m really seeing an increase of bad practices from this location over the last year. Any time I order a sandwich instead of sending me half I instead get a quarter sandwich, i understand that bread doesn’t bake to the same size but it’s significantly smaller and my husband has noted this shift as well. Not to mention when I order from this location they keep sending it without the sides, for example today I ordered a soup with chips and this is at least the 4th time I don’t receive my chips. It seems insignificant but it just bothers me since I go so often and it’s really making me just not want to order anymore. I only experience these things when ordering online and have only experienced 1 issue that was resolved a few days later when I ordered in person, I don’t know this just feels like they’re taking advantage of the fact since you order online it’s not easy for a person to tell them of their mistakes since they’re not there in person.
• JS

  Jorge Solorzano

  Dec 13, 2025
  2.0
  El servicio no es muy bueno. Los baños sucios. , pero el abuso de gente con las cosas que de roban ejemplo una persona de la tercera edad asiática agarro toda la leche de café para llevar, Otra gente abusando con café hasta para llevar, es un gran abuso de la gente no entiendo porque no hay gente que esté al pendiente de no robar. Necesitan gente que mire el servicio.
• 2A

  2023 AR

  Dec 8, 2025
  4.0
  I only get bagels here
• LS

  Leslie Soto

  Dec 2, 2025
  2.0
  The worst customer service I’ve ever experience in a business. I work for a school district nearby and have been catering here for my teachers for the last 2 months since our usual, catering business has recently closed. The first time I ordered here, everything was prompt & service was excellent. Today I picked up my order worth $300 and experienced the worst customer service. No one was attentive to not only me, but none of the guests that were standing in the front wanting to ask a question. When an associate finally came up to me, she waved her hands in the air, and looked at me with confusion. At first thought it could be a language barrier? but then said, “how can I help you with?” I was honestly so enraged with her gestures, and the lack of politeness, I did give her an ugly face, then ask for my catering order. A lady came out, Which I assumed was some type of lead or a manager, Said “sign this “ I told her I would but I would like to check my order since I was catering to 16 of my teachers & I wanted to make sure everything was correct. She stood there for 10 more seconds, and said “I need to grab the Phone sign that” then ask the associate that was rude to take the paper from me when I was done. I think what Most upset me was that I’ve never had a bad experience in this Panera until today and with my background in restaurant management I was Really was disappointed With my overall experience.

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