Chipotle Alhambra II is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported rude or dismissive behavior from staff, with several instances of poor customer service and lack of professionalism.
Food Quality
While some customers enjoyed the food, many complained about inconsistent quality, including overcooked meat, cold dishes, and unsanitary conditions.
Portion Sizes
Numerous reviews mentioned small portion sizes, with customers feeling they received less food than expected, leading to dissatisfaction.
Cleanliness
Several customers noted that the restaurant was not clean, with dirty tables and unsanitary food handling practices being highlighted.
Online Ordering Issues
Customers experienced problems with online orders, including incorrect items, delays, and cold food upon pickup.
SS
Siqi “QQ” shi
3 days ago
1.0
If you claims your business as a build you own bowl, then I have my right to not having anything that I don't plan to eat. Then I communicated with the server that I don't want rice, she kept telling me then you have a salad bowl. I was so confused and was not happy with how much protein that she scooped. For that much I paid $16 was not worth it.
RR
Rabia
Nov 8, 2025
1.0
Not sure what it is with this location but the workers are always so rude, especially the girl who works the register. I came in yesterday to order a bowl there was a Hispanic girl working the register who was just…mean. Low condescending tone, eye rolls. It sounded like she was trying to start a fight with me for who knows what reason. I have no idea. But chipotle needs to look into who they are hiring. I definitely won’t be going back to this location.
MH
MEILYNG HU
Oct 3, 2025
4.0
Even though it was late and clearly toward the end of their shift, the staff was incredibly friendly, we ordered tacos and the portions were generous, and everything tasted fresh, just the meat was a little dry
AQ
Ashley Quach
Sep 22, 2025
5.0
Solid Chipotle. Parking lot is crazy at noon and 5, so plan accordingly.
DV
Daniel Rodriguez (Ashley Vidaurri)
Sep 9, 2025
1.0
Lady with nose pierced. She’s serving up the bowls between 7:00-7:20pm is rude. Not gentle and someone you want to talk to when ordering food. She needs training on how to treat customers. Even overheard other people talking about there experience
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Alhambra II?
Chipotle Mexican Grill in Alhambra II is open daily from 10:30 AM to 11:00 PM.
Where is Chipotle Mexican Grill Alhambra II located?
It is located at 2121 W Main St, Alhambra, CA 91801, near Chase Bank.
What types of pickup and delivery services does Chipotle Alhambra II offer?
They offer in-store pickup and delivery services for customer convenience.
How can I order food online from Chipotle Alhambra II?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app linked on the Apple App Store.
What kind of food does Chipotle Mexican Grill serve?
Chipotle serves customizable burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients without artificial colors, flavors, or preservatives.
Does Chipotle Mexican Grill Alhambra II accept credit cards and online payments?
Yes, they accept credit cards and offer online ordering options including gift cards and catering services.
Is Chipotle Alhambra II welcoming to the LGBTQ community?
Yes, the location welcomes LGBTQ customers as part of its inclusive environment.
Are there any banks near Chipotle Alhambra II to withdraw cash or manage finances before dining?
Yes, Chase Bank, East West Bank, and Wells Fargo Bank are nearby, making it easy to access banking services before or after your visit.
What are some nearby dining options close to Chipotle Alhambra II if I want to try different cuisines?
Nearby dining options include WaBa Grill for Asian fusion, The Flame Broiler for fast food, King Hua Restaurant for Chinese, and Jay Dee Cafe for American cuisine.
Are there any nearby places for refreshments or coffee near Chipotle Mexican Grill Alhambra II?
Yes, Starbucks and Fosselman's Ice Cream are close by, perfect for coffee, ice cream, or smoothies before or after your meal.