Taco Bell

Reviews

• S5

  Soundwave 569

  Feb 9, 2026
  1.0
  The food is not good I wouldn't recommend eating here
• FR

  Farah Rahimi

  Jan 13, 2026
  1.0
  Dear Taco Bell Management, I am writing to report a serious customer service issue at the Albany Taco Bell location. On Monday, January 12, 2026, at around 10:00 PM, I placed an order and was helped by a female cashier. This was the second time I experienced very rude and disrespectful behavior from the same employee. The way she spoke to me was not acceptable and not professional. She spoke to me in a rude tone, acted impatient, and treated me poorly as a customer. This behavior makes customers feel uncomfortable and unwelcome. If an employee is tired or unhappy with their job, that should not be taken out on customers. I asked to speak with a supervisor, and she told me, “I am the supervisor.” I am not sure if this is true, but if she is a supervisor, this behavior is even more concerning. This is not good for customers and not good for business. I believe this employee needs proper customer service training so she understands how to speak respectfully to all customers. If this happens again, I will file a formal complaint through corporate channels. I hope management will take this seriously and address the issue to improve service at this location. Thank you for your time and attention. Sincerely, Farah Rahimi 635 San Pablo Ave Albany, CA 94706 United States
• RL

  Robert Lewis

  Dec 19, 2025
  1.0
  It appears this location decided they don't have to follow the hours. I attempted to order via DoorDash, but according to the Dashers, the store was closed when they arrived, and then employees arrived and told them to wait for a half hour, so the Dasher left the order (I do not blame them), and a new Dasher took over the order, but after waiting for over 10 minutes, they canceled the order completely. I attempted to call the store, but it said there was no one available to pick up the phone.
• AF

  Alisha Faye

  Oct 1, 2025
  2.0
  This location will often cheap out on and substitute ingredients in delivery orders. This is very unprofessional and disrespectful to customers.
• SS

  Sarina

  Sep 15, 2025
  1.0
  We ordered at the drive thru. Asked for no cheese, it was all cheese. We asked for no lettuce, and there was a ton of lettuce. It was not made to order, and we couldn't eat our food. It was atleast hot so thats a positive.

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