When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Alameda. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Food Quality
While some customers enjoyed the wings, many reported issues with food quality, including overcooked items and incorrect orders.
Service Speed
A significant number of reviews mentioned long wait times for orders, both for in-store and delivery.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and improper food handling.
Order Accuracy
Many customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.
DO
Diana Ovalle
Feb 8, 2026
1.0
Pésimo servicio en Wingstop Alameda. Llegué exactamente al tiempo máximo que ellos mismos me dieron para recoger mi orden. Hice fila por 5 minutos y me dijeron que no estaba lista. Esperé 10 minutos más y cuando volví a preguntar resulta que ni siquiera la habían empezado a preparar y todavía querían que esperara 17 minutos más.
Cero organización y cero respeto por el tiempo del cliente. Si no pueden cumplir con los tiempos que prometen, no deberían aceptar pedidos. Muy mala experiencia.
Terrible service at Wingstop Alameda. I arrived exactly at the maximum pickup time they gave me. I waited in line for 5 minutes and was told my order wasn’t ready. After waiting 10 more minutes, they told me they hadn’t even started making it and wanted me to wait another 17 minutes.
Very disorganized and no respect for customers’ time. If you can’t meet your own promised times, don’t accept orders. Very bad experience.
CS
Carly Shay
Jan 25, 2026
5.0
Aye, idk who is cooking tonight but y’all made my order perfect. Have a blessed shift fr
JK
Jack Kerr
Dec 25, 2025
5.0
The two lady’s working Christmas Day are true dominate under pressure chefs. They deserve a raise and bonus immediately! I used to work as a chef in a Michelin star restaurant and I know true efficiency and composure under pressure when I see it. With 20+ orders on the screen these ladies killed it and remained effective and polite. True assets to the kitchen. Merry Christmas.
MB
Maurice Black
Oct 19, 2025
1.0
To order over the phone you must pay with a credit card before your order can be taken, since when did they start that🤔
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings and flavors are offered at Wingstop Alameda?
Wingstop Alameda offers classic and boneless wings as well as tenders, with over 11 iconic flavors including Lemon Pepper and Original Hot to satisfy any craving.
What are the regular operating hours for Wingstop Alameda?
Wingstop Alameda is open from 9:45 AM to midnight Monday through Thursday and Sunday, and from 9:45 AM to 2:00 AM on Fridays and Saturdays.
Does Wingstop Alameda provide delivery and pickup services?
Yes, you can order Wingstop Alameda's menu online for carryout or delivery via their website or through their iOS and Android apps.
Is there a drive-through service available at Wingstop Alameda?
No, Wingstop Alameda does not offer a drive-through service; the drive-through is closed every day.
What payment methods are accepted at Wingstop Alameda?
Wingstop Alameda accepts American Express, Discover, Mastercard, and Visa for payment.
Where is Wingstop Alameda located?
Wingstop Alameda is located at 2661 Blanding Ave Ste A, Alameda, CA 94501, United States.
Are there spa services near Wingstop Alameda where I can relax before or after a meal?
Yes, Hand and Stone Massage and Facial Spa is nearby, offering massage therapy and skin care services for relaxation before or after your visit to Wingstop Alameda.
Is there a shopping center near Wingstop Alameda for additional errands?
Yes, Bridgeside Shopping Center is close by, providing shopping and parking options, making it convenient to combine your Wingstop visit with other errands.
What nearby restaurants are available if I want to explore different cuisines around Wingstop Alameda?
Nearby restaurants include Ohana Hawaiian BBQ, Round Table Pizza, Hashi Gawa (Japanese/Sushi), Poki Lab (Poke/Bubble Tea), and Bacogai (Chinese/Vietnamese), offering a variety of dining options around Wingstop Alameda.
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