Lola's Chicken Shack

4.3
495 reviews

About

Chicken Restaurant

Location

Lola's Chicken Shack
1417 Park St, Alameda, CA
94501, United States

Hours

Reviews

4.3
495 reviews
5 stars
310
4 stars
109
3 stars
34
2 stars
15
1 star
27

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers noted a decline in food quality, particularly with chicken tenders being dry or burnt, and inconsistent seasoning.

Service Issues

Numerous reviews highlighted poor customer service experiences, including unprofessional behavior from staff and long wait times.

Atmosphere and Cleanliness

Several customers mentioned that the restaurant's atmosphere has deteriorated, with cleanliness issues and a shabby dining area.

Customer Loyalty

Long-time patrons expressed disappointment over the changes under new ownership, indicating a loss of the restaurant's previous charm and quality.

Positive Highlights

Despite the negative feedback, some customers praised specific menu items, such as the chicken sandwiches and sauces, and noted friendly staff.
  • PP
    prezucha
    Oct 31, 2025
    5.0
    Great food. Generous salad!
  • TU
    Tim Urbonas
    Oct 27, 2025
    1.0
    Ordered food last nite got food it was good however my coke a cola 16oz bottle was expired two weeks ago and was flat and awful. And my brownie was hard as a brick. So im taking a break from this place for a while . This place was my go to restaurant not no more though and that sucks
  • TH
    Tracy Hazelton
    Oct 25, 2025
    5.0
    good food, fun place
  • LA
    lucas Ashes
    Oct 12, 2025
    1.0
    Literally forgot to take my order. Waited 20 minutes just to find out they didn't even take the order and then took 10 minutes after that. Staff were a bit unfriendly and didn't even apologize and then tried to imply that we had somehow forgot to order it. Got this rusty nail burger that had this dry chicken cake inside. Atmosphere was ok, wouldn't recommend.
  • RR
    Rich
    Sep 10, 2025
    3.0
    Went back for the first time in 5 years. Sad it’s gone downhill. Chicken was dry and tasted weird. No one else in there. Used to be a gem but just wasn’t good. Hope they can turn it around.

Frequently Asked Questions About Lola's Chicken Shack

What are the operating hours of Lola's Chicken Shack?

Lola's Chicken Shack is open every day from 11:00 AM to 7:30 PM.

Does Lola's Chicken Shack offer delivery services?

Yes, Lola's Chicken Shack offers delivery services as well as in-store pickup.