Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2254 South Shore Center in Alameda is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
750 reviews
5 stars
422
4 stars
208
3 stars
77
2 stars
21
1 star
22
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries, noting them as delicious and well-prepared, with some highlighting the freshness and customization options.
Pricing Concerns
Many reviews expressed dissatisfaction with the high prices, often comparing them unfavorably to competitors like In-N-Out.
Service Issues
Several customers reported inconsistent service, including slow wait times, misunderstandings with orders, and rude staff behavior.
Cleanliness
While some customers noted cleanliness, others pointed out issues with dirty tables and unsanitary conditions.
Portion Sizes
Feedback on portion sizes was mixed, with some customers feeling the fries were generous while others thought they were smaller than expected.
- TFTami Fellows2 days ago5.0Fantastic food, great service. The music is too loud and I didn't care for it.
- RCrenato costaJan 1, 20264.0Bom hambúrguer.
- EMElliot MillerDec 31, 20254.0A little small bit good
- AFAbraham FloresAug 26, 20252.0The only thing I liked was the hamburgers being handmade. So soft.
- HMHassan MuhannaAug 25, 20251.0I usually have lunch at one of the 5 Guys Burger branches, and as usual today, I placed my regular order, which is clearly shown on the receipt. Whether the order is a combo or not, the price remains the same. Then I ordered a drink , and unexpectedly, the cashier requested that I pay the full price for the drink separately. I handed her the receipt to verify, explaining that the price does not change whether it's part of a combo or not. She insisted that I hadn't paid for the drink and stated that this is the policy at this location. I was disappointed by the time wasted during this misunderstanding. I would like to express my concern regarding the lack of consistency in service and the inconvenience caused, which reflects poorly on customer experience. I kindly advise reviewing the procedures to ensure clarity and fairness in transactions, and I regret having to spend valuable time resolving such a matter. For the sake of efficiency and customer satisfaction, I would recommend improving staff training and communication to better respect customers' time and expectations.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys in Alameda accept reservations?
No, Five Guys in Alameda does not accept reservations.
What are the operating hours of Five Guys at 2254 South Shore Center in Alameda?
Five Guys in Alameda is open every day from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery and pickup services?
Yes, Five Guys in Alameda offers delivery service daily from 11:00 AM to 9:30 PM and in-store pickup.
How can I order from Five Guys Alameda online?
You can place your order online through their website or apps via https://order.fiveguys.com/location/five-guys-alameda/menu or the Five Guys app on iOS and Android.
What kind of food specialties does Five Guys Alameda offer?
Five Guys Alameda specializes in hamburgers, cheeseburgers, fries, milkshakes, hot dogs, lettuce wraps, veggie sandwiches, boardwalk fries, and grilled cheese.
Are there gluten-free options available at Five Guys Alameda?
Yes, buns and hot dogs contain gluten, but burgers, hot dogs, and veggie sandwiches can be ordered without a bun via wrap or bowls. Cross-contamination risk exists; please consult their nutritional guide.
Is the Five Guys veggie sandwich a veggie patty?
No, the Five Guys veggie sandwich is not a veggie burger patty; it's a mix of peppers, onions, and mushrooms with optional cheese and condiments.
What nearby places can I visit before or after dining at Five Guys Alameda?
You might enjoy visiting Neptune Beach Pearl Batting Cages for some fun activities or South Shore Beach for a relaxing outdoor experience near Five Guys Alameda.
Are there convenient nearby places to grab coffee or a snack around Five Guys Alameda?
Yes, Panera Bread, a popular coffee shop and cafe with salad bar and sandwich options, is nearby and convenient for a quick coffee or snack before or after your meal.
If I'm shopping at South Shore Center, what other dining options are near Five Guys Alameda?
Near Five Guys at South Shore Center, you can also try Marugame Udon for Japanese cuisine, MOD Pizza for pizza, or Daphne’s California Greek for Mediterranean dishes.