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Brand Certified

Chipotle Mexican Grill

3.5
(488 reviews)

Business Details

2314 S Shore Ctr, Alameda, CA
94501, United States
(510) 337-1592

About

Mexican Restaurant
Chipotle Alameda Island is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2314 S Shore Ctr, Alameda, CA
94501, United States

Hours

Reviews

3.5
488 reviews
5 stars
195
4 stars
97
3 stars
65
2 stars
34
1 star
97

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers complained about small and inconsistent portion sizes, particularly for meat and rice.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and lack of attentiveness.

Order Accuracy

Frequent issues with order accuracy were reported, including missing items and incorrect food preparation.

Cleanliness

Several customers noted unclean conditions in the restaurant, including food on the floor and general disarray.

Food Quality

Mixed feedback on food quality, with some praising the taste while others reported cold or poorly prepared meals.
  • RA
    R A
    Feb 18, 2026
    1.0
    CHECK YOUR MOBILE ORDERS, this location WILL give you 3 tiny burnt cubes of chicken for your $14 order.
  • HH
    Harper
    Jan 31, 2026
    3.0
    Honestly, I don’t know if it’s company policy or not, but my server was so freaking rude and I asked for her for double white rice, she barely gave me any rice so I asked her for more and she barely even gave me any so when I said, can I have more, she gave me the nastiest look ever and barely gave me any rice so that’s when I just wanted to finish my order and leave immediately like the atmosphere did not feel that good and I just really don’t like this chipotle and it’s not just that server there are multiple workers that act like this except for that one blonde guy with glasses. He is so amazing and you guys should give him a raise except for that new old lady you just hired because I really don’t appreciate her attitude and please fire her. I would love to have a lovely server that actually gives me rice and doesn’t give me basty looks thank you and having an amazing day for whoever is reading my review.
  • SS
    Saori
    Jan 16, 2026
    1.0
    They suck they told my mom to leave and they said they didn’t want her as the manger anymore.also found a toe nail in my burrito.
  • FR
    Fred Roybal
    Jan 5, 2026
    4.0
    Great place to eat. Some servers are very stingy with food portions putting half scoops and have an attitude when asking to put more in. But for the most part they do a good job. Delivery service though is a joke. Portions of rice/beans/cheese are barely there. Half the usual meet covered by a mountain of lettuce. And when you ask for no lettuce, you can see that the bowl doesn't even come up half way. -1 star due to delivery issues.
  • MM
    M
    Dec 20, 2025
    1.0
    Today I paid for double meat and ended up with less than a single serving, and got attitude from the guy making it. Not even close to the first time, and it's getting worse. I give up. Time to find somewhere else to eat three days a week. response to Chipotle's automated response: No. I tried. You know what the problems are, Chipotle. Fix them. I don't want free stuff or fake apologies, I just want dinner.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours for Chipotle Mexican Grill on Alameda Island?

Chipotle Alameda Island is open every day from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located on Alameda Island?

It is located at 2314 S Shore Ctr, Alameda, CA 94501 on Alameda Island.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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