Chipotle Mexican Grill

3.5
482 reviews
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About

Mexican Restaurant
Chipotle Alameda Island is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2314 S Shore Ctr, Alameda, CA
94501, United States

Hours

Reviews

3.5
482 reviews
5 stars
192
4 stars
96
3 stars
64
2 stars
34
1 star
96

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers complained about small food portions, particularly with meat, leading to dissatisfaction with value for money.

Customer Service

Reviews highlighted inconsistent customer service, with some staff being friendly and helpful, while others were reported as rude or dismissive.

Food Quality

There were mixed reviews on food quality, with some praising the taste and freshness, while others reported issues like cold food, incorrect orders, and uncleanliness.

Cleanliness

Several customers noted that the location was dirty, with unclean kitchen areas and food debris, impacting their dining experience.

Operational Issues

Customers frequently mentioned problems with the restaurant's operational efficiency, including running out of key ingredients and inaccurate posted hours.
  • DL
    Da Li
    Nov 11, 2025
    2.0
    I used the BOGO on Veterans day as a US Army veteran. Instead of 2 bowls, I got 1.4 bowls at the most. When paying, I showed my CA DL with Veteran designation, and I was asked to show a military ID. The tone wasn't welcome. I explained that military IDs are mostly for active duty, reverse, national guard and retirees, but the response I got was "I don't need to know your units.". I didn't tell him about my units. But the 2 stars is I did get buy one get 0.4 for free. Thanks. lol
  • AB
    A B
    Oct 30, 2025
    4.0
    Chipotle is a cool place, but they skimp on the food portions like their life is in jeopardy!
  • RR
    Ryan
    Oct 30, 2025
    2.0
    They rushed and didn't help my friend who was new to getting Chipotle. They took advantage of him not being familiar with the serving sizes and stuffed the burrito with rice so that it couldn't fit even a quarter servings of meat, beans or corn.
  • DB
    Daniel Bruno
    Oct 23, 2025
    5.0
    Chipotle by Lake Merritt is always awesome, and dependable you always know what you’re gonna get.
  • JS
    J Scott
    Oct 22, 2025
    1.0
    This was the ABSOLUTE worse burrito I've ever had, ever. I may as well had ordered soup. Now that I see the rating, I see I should have checked first. I ordered from Uber Eats. This location should be ashamed of themselves for allowing food out the door in this manner. It arrived timely but was absolutely horrible. I should have just put $29 in the shredder.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours for Chipotle Mexican Grill on Alameda Island?

Chipotle Alameda Island is open every day from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located on Alameda Island?

It is located at 2314 S Shore Ctr, Alameda, CA 94501 on Alameda Island.