Business Details
About
Mexican Restaurant
Chipotle Alameda Landing is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
4.0
387 reviews
5 stars
198
4 stars
85
3 stars
43
2 stars
17
1 star
44
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some experiencing undercooked chicken and others receiving cold or poorly prepared meals.
Customer Service
There are frequent complaints about rude and unprofessional staff, with several customers noting negative interactions and poor service.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty tables and unsanitary food handling practices.
Order Accuracy
Many customers expressed frustration with incorrect orders, both in-store and for online pickups, indicating a lack of attention to detail.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and noted positive experiences with food freshness and service.
- WSWesley SimonSep 28, 20255.0Good balance of flavors in the dishes.
- SKShahenas KhidirAug 19, 20251.0VERY DISGUSTING! I NEVER WROTE A REVIEW BEFORE & I hate to start a review with this but I never seen something like that before especially when you have food& beverage quality control. I came in on Monday 08/11/2025 afternoon to order for a take out. There were 2 people making orders + a cashier (which was great). The nasty part were 3 ppl making the dishes supposably. One of those was a LADY (blonde hair) she was eating from a cup right where they making food, then she proceeded to STICK her finger in an avocado plate or bowl whatever that they used for customer and LICKED her finger yall!!!! She was wearing gloves and still licked her finger and didn’t change it!!!!!! I was there watching the whole time in an ewwww moment. There was another guy (older) with glasses that seemed to be a manger lcuz he wasn’t doing anything just standing there with her, he didn’t mind that behaviour. If team members are on break it’s fine but sitting and talk over food, eat and lick write from the serving bowls is very disgusting. I walked write out. Please someone revisit that location (5th st Alameda) and go over health the regulation of handling food & beverage.
- ELE LomaxAug 6, 20251.0Came in to order a bowl and received the most highly unprofessional customer service. Asked for extra steak and the older Mexican guy gave us attitude fpr asking for extra stuff. He then throws our bowl away to make a new one. Not sure why we just wanted extra steak. Then as we are leaving he yells out expletives towards us. This location is mostly friendly but that older Mexican guy is a nuisance. They most unprofessional customer service ever
- KMKEONY MagnoliaJul 11, 20251.0Garbage everywhere 🤢 dinner tables very dirty
- SMSusie MJun 21, 20251.0I have tried to give this location so many chances but every time I am disappointed with their lack of customer service, availability of food and properly getting an order correct. I did a mobile order pick up and ordered a salad and burrito. My salad had the green salsa in it (I didn’t request it) and NO vinaigrette, this isn’t the first time either, it stated on my pickup receipt the vinaigrette as the salad always comes with it and yet they would not give me any because they started cleaning up all their ingredients way early so alas I didn’t get the most tasteful component of the salad and makes it a SALAD. The burrito had no corn salsa or cheese, which these were things I requested on my salad and received it do I don’t know what’s going on over there but many times I have gone in there and ingredients are cleaned up hours before closing leaving the customers dissatisfied and upset. Even heard one of the girls in the back say in Spanish (just tell them we don’t have it) like seriously? They care more about getting things cleaned up than satisfying the customer. This location needs to do better cause I go to the Oakland location and they close around the same time and still have all ingredients available no matter how busy or not busy they are. But this location was busy and I’m sure many customers were upset to find out this crew just doesn’t care to have ingredients available until closing. Waste of my money, my time and my patience.
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill at Alameda Landing?
Chipotle Mexican Grill is located at 2610 5th St, Alameda, CA 94501, in the Alameda Landing area near the College of Alameda.
What are the opening hours for Chipotle Mexican Grill at Alameda Landing?
Chipotle Alameda Landing is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill at Alameda Landing offer delivery and pickup services?
Yes, they provide both in-store pickup and delivery services for your convenience.
How can I order food online from Chipotle Mexican Grill at Alameda Landing?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle mobile app available on the Apple App Store.
What type of food and ingredients does Chipotle Alameda Landing serve?
They offer customizable Mexican-inspired dishes like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, fresh ingredients without artificial colors, flavors, or preservatives.
Does Chipotle Mexican Grill at Alameda Landing accept credit cards and offer catering services?
Yes, they accept credit cards and provide catering services for events and gatherings.
Is Chipotle Mexican Grill at Alameda Landing welcoming to the LGBTQ community?
Yes, the restaurant welcomes LGBTQ customers and promotes an inclusive environment.
What nearby places can I visit before or after dining at Chipotle Alameda Landing?
Nearby you can visit Alameda Landing shopping center, enjoy a workout at Orangetheory Fitness or StretchLab gyms, grab a coffee at Starbucks, or try other dining options like ZENSHI Handcrafted Sushi and Ono Hawaiian BBQ.
Are there convenient places to get essentials near Chipotle Alameda Landing?
Yes, nearby essentials include a Bank of America ATM, Safeway grocery store, AT&T Store for telecommunications, and GNC for supplements.
If I need grooming or beauty services near Chipotle at Alameda Landing, where can I go?
You can visit nearby beauty and grooming places such as Sally Beauty, So Fetch Salon, Impressions Hair Design, and Big Moon's Mobile Family Grooming LLC.