McDonald's

3.8
2812 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3750 Sierra Hwy, Acton, CA
93510, United States

Hours

Reviews

3.8
2,812 reviews
5 stars
1,188
4 stars
636
3 stars
444
2 stars
198
1 star
346

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for being friendly, while others are criticized for rudeness and unprofessional behavior.

Food Quality

Food quality is inconsistent; some customers report fresh and hot meals, while others complain about stale or cold food.

Cleanliness

The restaurant is generally reported as clean, but there are complaints about restroom conditions and overall cleanliness during busy times.

Ordering Process

Many customers express frustration with the kiosk-only ordering system, citing slow service and lack of assistance from staff.

Pricing

Customers feel that prices are high for the quality and quantity of food received, with some mentioning issues with portion sizes.
  • RA
    Ralph Adams
    Nov 17, 2025
    2.0
    The workers were rude . You pay them to much for what they don't do.
  • DV
    Deanna Valdez
    Nov 13, 2025
    5.0
    Fast drive thru. Food was prepared perfectly. Everything was warm and hit the spot. There was ice cream too!
  • JA
    Jorge Aries
    Oct 26, 2025
    1.0
    I usually stop by this location in the late mornings, and the staff is always amazing — friendly, helpful, and hardworking. Today, one of the young employees went above and beyond trying to help me with an order issue on the self-serve screens. When the system wouldn’t allow me to get a large coffee with my meal, she kindly assisted me at the front counter instead. Unfortunately, during this interaction, the morning manager (an older woman, whom I assume is the shift manager) began yelling at her in an extremely unprofessional and demeaning way — loud enough for customers to hear. This is not the first time I’ve witnessed or overheard this manager speaking to employees in such a harsh and humiliating manner. It seems to be a regular behavior for her, almost as if she feeds off it, and what’s worse, other managers appear to allow it to continue unchecked. It’s genuinely disappointing to see such treatment toward employees who are simply doing their best, many of whom are young students just trying to work hard and provide good service. The McMarro franchise should not tolerate this type of behavior from management. That being said, the restaurant itself is clean, the food is consistently good, and the rest of the team — including the young woman who helped me today — was incredibly respectful and kind. I sincerely hope this issue is addressed, as the employees deserve to work in a supportive and respectful environment.
  • GP
    Gumaro Perez
    Oct 22, 2025
    5.0
    Restaurant was very clean. Customer service was nice. Unfortunately no refills but overall enjoyed it.
  • MP
    Mars Phillips
    Oct 17, 2025
    5.0
    This is one of the loveliest McDonald's locations I've ever visited. The service is not only prompt, but very friendly and professional. My orders have always been correct and fresh. Even when I'm directed to park and wait for an order item to finish cooking, it's never a very long wait. I'm very impressed by this "McMarro" location.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Acton, CA?

McDonald's in Acton, CA is open daily from 4:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

What are the drive-through hours at this McDonald's location?

The drive-through is open from 4:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.