McDonald's

Reviews

• WW

  W.B.

  May 9, 2026
  1.0
  Whoever was in charge of this location today really fell down on the job. When we arrived there was already a couple waiting to place an order at the till with no one manning any of the registers to help them. We waited in line behind them for 5-10 minutes before someone finally came over to help the couple and then us (couldn't use the kiosk to order because of a buy 1 get 1 free coupon for the new Refreshers that didn't have a barcode or digital code to enter). When our number came up on the board as being prepared we went to wait near the counter. My husband noticed that most of the pieces of our order were waiting together under the warmers - all that was missing was the fries and our Refreshers. We waited 8 minutes while all our food sat under the warmers and 4 separate Skip delivery orders, a slew of drive through orders, and two orders for customers that arrived after us were all created and bagged and handed out. When they finally started putting ours on the trays (after we moved up to wait *at* the counter - 8 minutes in) then the person getting it around grabbed fresh fries and set everything *under* the counter in front of us and called for someone near the drive through to make our drinks. 3 minutes later we still had not been given our trays and they were no longer under or near the warmers so my husband verbally complained that our food was getting cold and asked if we could please have our trays. Someone did finally come over and give us our food at that point, drinks were still not ready somehow. It took another 2-3 minutes for our Refreshers to get created and then they *also* set those down on the lower counter, out of reach, rather than handing them to me - despite the fact that I was still waiting right there at the counter. Another minute later the two drinks were handed to me. Please retrain this staff, including management. This sort of service is completely unacceptable. My food shouldn't be *cold* when I sit down to eat it if I'm *dining in*. Truly absurd.
• CP

  Claudio Pompilio

  May 2, 2026
  5.0
  This is the best McDonald’s I’ve been to in Edmonton and the surrounding area. The place is clean, the staff are very friendly, and best of all. they still have the PlayPlace for kids. 10/10
• AA

  Aaron

  Apr 10, 2026
  5.0
  Good quick service.
• KC

  Kent Charlton

  Apr 8, 2026
  1.0
  Screwed up my order wouldnt listen to me was talking while i was speaking this eruo older lady working the final window was terrible
• GS

  Gamer SlothYT

  Apr 1, 2026
  1.0
  Why would I go to the drive thru only to pull up and wait for 10 minutes?

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